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  1. Rate is so extremely terrible, you guys are lucky even with 1/4, 1/5, 1/6. I've failed ELEVEN TIMES STRAIGHT. NOT ONE ❤ ❤ ❤ ❤ STONE. They should at least give one free, or 100%/increased chances after a certain amount of continuous failures to minimize the extreme losses of worse cases like this. Lost over 900+ gold and many hours of hard grinding and BNS don't give a rats .... So done.
  2. This is ❤ ❤ ❤ ❤ ridiculous how low the rate is. They should at leave give some compensation or something to minimize the lost even for a little bit. I transmuted eleven times. ELEVEN TIMES and ALL FAILED. I've lost over 900+ gold and mats for nothing. I'm not a p2w whale, but I do what I can to support this game; constantly buy costumes and even bought founders pack in sheer support for the this game but this lost of all the hard work and time? BNS just lost a loyal customer out of me.
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