Good Afternoon ncsoft,
Seriously you have to fix the performances issues because the game has never, performed this badly for any of us before.It have a lot of freezes on the dungeons and Many people play with 10FPS at mushin tower and other peoples crash the game .We players tried to do everything to improve the performance such as remove effects , disable skills for other players use hongmoon outfit during SoulBurn ,Minimum settings, Tinkering with NVIDIA profiles and now this dont help anymore because We all are freezing on Dungeons and raids.Please instead if putting new content ,try to fix the game issues like improve the ping and correct other issues such as freezes and fps drops.One of the reasons that people are quiting the game is because the bad optimization, and if this persist I have to quit as well , I love playing this game but with this optimization I can´t play anymoore. Here are one example that I found:
https://www.twitch.tv/videos/442227367?t=01h06m09s
and please listen this guy he can explain better than me:
thanks for the attention