You people are quite ignorant. It never happened to me so it must be your fault is very narrowed way of thinking. My acc got hacked and I am bit paranoid about security. I have separate e-mail for bs. Not buying any gold or clicking strange links. No I do not have key logger. No my email did not get hacked and yes the were able to reset password somehow. How do I know my e-mail didn't get hacked - cause I have logs. Same for key logger - I have multi-layered protection on my PC cause I tend to send paychecks from it... so yeah bit paranoid there. And yet - got hacked somehow. There seem to be some kind of security error on nc soft side. Also ability to change e-mail address assigned to account is crazy idea. Only way do do that should be through support ticket.