What if someone crashes, and 4 month hospital, and 6-7 month the home convalescence...and 1 years coming retry the game, and not found the player caracter?
delete a particular character , only by a user..
Because nobody knows why he can not play, and not because of his own fault, it would be unlawful to be harmed.
if they have been deleted , the player must in principle be compensated ,to re-create the same character , the same equipment, but with a different name.
as this support does not do so, so I do not think it's a name , would delete character,.so that others can use the name..