Hongmoon Store Delay?

[TheIceyOne]

 Hello, I know there is a delay in charging Coins usually but.....It has been over an hour since charging some and have yet to see in store. Anyone else seeing this problem?

[Sparkfear]

It can depend on your way of payment, try contacting support.

[Mamillius]

yeah, its really wierd, I am having the same issue just now, ordered 5$ in nccoin and havn't recieved it yet, but my bank shows online that they registered the charge... but it hasn't gone through...

[Kimii]

Also experiencing this. I did the online credit card option to buy ncoins. 

[Mamillius]

still hasn't shown up...

 

[Sparkfear]

2 hours ago, Sparkfear said:

It can depend on your way of payment, try contacting support.

Have you contacted support yet?

[Mamillius]

yeah sent in a ticket, no response 2 hours later

and no coins

[TheIceyOne]

I got a reply from the ticket. Was told it's currently going maintenance. My transactions were denied couple hours later so I didn't get charged.

 

[Mamillius]

yeah, Similar response, their payment processor is currently undergoing maintainence. my bank still has those funds on hold, but we will see if this gets resolved once they finish up on the processor