[Friends List Bug]

Hello, so I think I came across a bug in Friends List. 2 players on my list are shown as "No character" below their name, when I did played with them yesterday. What could this be? Did they transfer their characters to a new server or just deleted them?

[Newbie question about presets]

Hi I'm new to BnS and was wondering when I'm using a preset, do other players see it or just me?