[Concerns about clan leaders ban/lock]

35 minutes ago, Grimoir said:

Truth be told bans dont "just happen" out of the blue. There is always a reason for it. and in all honesty unless you are standing right next to the banned player and watch with your own eyes what he is doing i wouldnt put my hand in the fire saying he didnt do anything etc. because you simply do not know.

 

A forum post will not really help in anything, he needs to wait until his ticket is handled, you should also tell him to not reply to the ticket by himself as that will reset his position in the queue and will take longer. Also a ban ticket, is not less important than a ticket of someone who has a in-game issue, they are all the same and go as a first come first serve basis, so ban or not he needs to wait his turn.

I know ya like to post on anything and everything in the forums, but of all people here, you know the least. Hes been playing for well over 3 years, and most people here in clan have known him for 2-3 years. Even now we are in the middle of raiding the top raid in the game but because of support, and their "suspicious" actions triggers that we DONT KNOW what caused it, he and us are missing out. Hes prob the most hard working player in and out of the game, and is important to our raiding and dungeon clearing. We need this solved now, or an answer. We all know for a fact that he isnt doing anything any other player is doing in this game. We have sent in to appeals with the same generic response given back despite properly explaining we have done exactly what the response was. I know they cant give specific information to someone other than the person in question. But the fact that they answered it and not out leaders ticket is just a little unfortunate when we have all been waiting days now.  I know theres a high volume ticket rate happening. We need to have a proper priority on certain things. And closing tickets that our leader made that were already hard to get ANY responses for is NOT one of them. This is not a fire anyone ever asked you to put a hand in or comment on mate. Comradery is going to happen in a social mmo. You mess over one player too long and it can effect a whole clan and raid that people work MONTHS to get far enough to do.