[Help with game crush. SystemErr 1000 NetworkErr 132 WSALastErr 15,100]

Hi everyone,

 

I am dealing with a constant crash in the game. Every time a enter a dungeon through cross-server dungeon I obtain this meassge. SystemErr 1000 NetworkErr 132 WSALastErr 15,100 . Appsrently I am not he only one with this problema. I check the computer requirements and I am above recommended and my internet is good, beacuse my televisión works with internet and I have no probelm with it. Also it seems that NCSOFT doesn't care beacuse this problema has existed for a long time, but now is merely imposible for me to play the game. Has anyone found any solution for this problem? I already tried a few things like disable the fiewall or the Krazer (which I don't kbow what is, but I followed a YouTube tutorial).

 

One more question.How can I complain about this to NCSOFT?

 

Than you very much