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game crash on load


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Maybe I am doing something wrong. When I double-click the UE4 shortcut, the NC Launcher load. After clicking the play, the game load but stop before seeing the b&s graphic and then nothing happen.


When going into my events viewer, I see the app went into an error in win10x64. The part that confuse me is that It took 2-3 tries yesterday but eventually loaded, seems it's angry at me today and I'm not so lucky.



  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <TimeCreated SystemTime="2023-05-29T04:04:36.3681840Z" /> 
  <Correlation /> 
  <Execution ProcessID="0" ThreadID="0" /> 
  <Security /> 
- <EventData>
  <Data>C:\Program Files (x86)\NCSOFT\BnS_UE4\BNSR\Binaries\Win64\BNSR.exe</Data> 
  <Data /> 
  <Data /> 


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This happened to me during the transition from UE3 to UE4.


Open a CMD and run it as Administrator. Type "netsh winsock reset" without the quotes. Hit enter and wait until confirmation appears, followed by a new command prompt line. At that point restart your computer and try again to connect.


Hope that helps.

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