missing Uzume Ring

[Leantari]

All of my characters are missing the Uzume Ring from the soul boost event. Do I contact support for help or will this problem be fixed for all players affected?

[Gman]

Same, i have multiple characters that are above stage 16. Or i have discarded the item, because I only need one earring right?

 

How can i get the ring @Green Storm

[Green Storm]

Regarding the changes we made to Soul Boost levels 12 and 13 (Awakened Uzume Ring Chest and Awakened Uzume Earring Chest), we're currently working on identifying who was affected by these changes and how they were impacted, depending on which level they had before the maintenance. This is going to take a bit of time to figure out and I'll update the community when I know more.

[Leantari]

3 hours ago, Green Storm said:

Regarding the changes we made to Soul Boost levels 12 and 13 (Awakened Uzume Ring Chest and Awakened Uzume Earring Chest), we're currently working on identifying who was affected by these changes and how they were impacted, depending on which level they had before the maintenance. This is going to take a bit of time to figure out and I'll update the community when I know more.

Thank you for the reply and this information! 🙂

[Sansho]

I am also missing the ring on at least 2 characters

[Green Storm]

We have not yet distributed the Awakened Uzume Ring Chest. Please check updates on this thread: