Error 300 unless I use a VPN

[Althexia]

I keep getting Error 300 when I try and log in to a character. I haven't played in a while, and noticed the UE4 update was rolled out already. I kept getting the Error 300 issues though... I tried a few different things, scanned my files, etc, and eventually along the way I tried a VPN. Using a VPN I was finally able to connect, but I'd rather not have to use it for the game. I went ahead and made sure all my ports were open, and that the game wasn't having an issue with the firewall.. And again, without the use of a VPN the game just doesn't let me log in. Not sure what else I can do, but I know my country isn't on the list of blocked countries.

[Hyunkel]

Hello,

 

Have you contacted Support at all concerning this issue ? They may be able to help you: https://support.bladeandsoul.com/

[Althexia]

On 10/16/2021 at 9:33 AM, Hyunkel said:

Hello,

 

Have you contacted Support at all concerning this issue ? They may be able to help you: https://support.bladeandsoul.com/

I'll give it a shot, I guess. Not really sure what's up with it, but just using a VPN in general seems to work for some reason.