market place and character viewing bug

[Zelkiaxe]

hey guys i was wondering if anyone had a market place bug where you open F5 and it takes abit to reload then the page is blank it also happens when i press F2 for character or try to view any one iam pretty new to the game and everything was working at the begining then they all got bugged i contacted the game support via ticket and did everything they asked for including unistalling and reinstalling the whole game and still they dont work