Immunity Posted July 14, 2021 Share Posted July 14, 2021 there are some chars online who have the soul, so it is not the issue Link to comment Share on other sites More sharing options...
Offy78 Posted July 14, 2021 Share Posted July 14, 2021 3 minutes ago, Raiden12 said: several ppl say it´s because of the Event Soul. When someone has it in there Inventory, they can´t log in. I have this Soul in my inventory I had it in my inventory too, but had no any problem to log in. Link to comment Share on other sites More sharing options...
Incontinentia Buttocks Posted July 14, 2021 Share Posted July 14, 2021 Same issue on both my accounts; the characters with a partially upgraded cat soul cannot be logged in, however all the characters with no cat soul can be used. NA: Winter Steele/Dominatrix Bunny/Veruca Salt/Mistress Kittie Link to comment Share on other sites More sharing options...
Empyraen Posted July 14, 2021 Share Posted July 14, 2021 i have the same issue, i can't log in with my main astromancer and 1 alt, but with the second alt i can, i'm playing on Eu-Jinsoyun Link to comment Share on other sites More sharing options...
AriRage Posted July 14, 2021 Share Posted July 14, 2021 Same problem, EU Jinsoyun - Arihka Link to comment Share on other sites More sharing options...
HunguFu Posted July 14, 2021 Share Posted July 14, 2021 9 minutes ago, Hime said: We're checking through to see what the cause is. Can I also get the name and server of the character that can't log in? HunguFu Eu Server Link to comment Share on other sites More sharing options...
ßIÖHÄZÄRD Posted July 14, 2021 Share Posted July 14, 2021 10 minutes ago, Hime said: We're checking through to see what the cause is. Can I also get the name and server of the character that can't log in? ßIÖHÄZÄRD -> EU Jinsoyun Link to comment Share on other sites More sharing options...
Incontinentia Buttocks Posted July 14, 2021 Share Posted July 14, 2021 Just now, Offy78 said: I had it in my inventory too, but had no any problem to log in. If its partially upgraded you won't be able to login, if its stage 1 it lets you login. Link to comment Share on other sites More sharing options...
Eveelin Posted July 14, 2021 Share Posted July 14, 2021 10 minutes ago, Hime said: We're checking through to see what the cause is. Can I also get the name and server of the character that can't log in? Eu server Jinsoyun Character: Eveelin Link to comment Share on other sites More sharing options...
Sommersault Posted July 14, 2021 Share Posted July 14, 2021 Sommersault - US Yura Link to comment Share on other sites More sharing options...
Aelya Posted July 14, 2021 Share Posted July 14, 2021 (edited) Same problem here when I try to log with my main character (the one I've logged off before the maintenance) : SystemErr - (300 : Server Authentication Failure But I can log in with my alts. EU Jinsoyun / Character Yumelia Asakura Edited July 14, 2021 by Aelya Link to comment Share on other sites More sharing options...
Starchild101 Posted July 14, 2021 Share Posted July 14, 2021 Changing to main character gives you the same error (SystemErr - (300 : Server Authentication Failure). I've logged out Link to comment Share on other sites More sharing options...
ElChicko Posted July 14, 2021 Share Posted July 14, 2021 Same Issue for me aswell have the Moonlit Soul still in Inventory on my Main and cant log in Link to comment Share on other sites More sharing options...
Empyraen Posted July 14, 2021 Share Posted July 14, 2021 1 minute ago, Empyraen said: i have the same issue, i can't log in with my main astromancer and 1 alt, but with the second alt i can, i'm playing on Eu-Jinsoyun Main character - Empyraen Link to comment Share on other sites More sharing options...
Lylio Posted July 14, 2021 Share Posted July 14, 2021 9 minutes ago, Hime said: We're checking through to see what the cause is. Can I also get the name and server of the character that can't log in? Yuukì Asuna EU: Jinsoyun Link to comment Share on other sites More sharing options...
Al Kuang Posted July 14, 2021 Share Posted July 14, 2021 Server: NA Yura Characters: Kali Entrati, Hangakü, Kyouka Izümi Link to comment Share on other sites More sharing options...
chilegamerz Posted July 14, 2021 Share Posted July 14, 2021 6 minutes ago, HeavensBreaker said: The issue is due to moonlight soul from the last event. If you have the item on your char you are fked kek I can log only on char who don't have this item. I have the soul of the event with my alt and if I can enter if that is not it. Link to comment Share on other sites More sharing options...
Immunity Posted July 14, 2021 Share Posted July 14, 2021 ok so it seems to be the event soul "moonlit soul" with stages higher than 1 which causes the error Link to comment Share on other sites More sharing options...
xMuramaSax Posted July 14, 2021 Share Posted July 14, 2021 @Hime my main sin cnt log in from n/a server ign XmuramasaX 1 Link to comment Share on other sites More sharing options...
NCSOFT Hime Posted July 14, 2021 NCSOFT Share Posted July 14, 2021 Thank you all for your replies. We are investigating the Moonlit Soul item as the cause. 3 Link to comment Share on other sites More sharing options...
magher89 Posted July 14, 2021 Share Posted July 14, 2021 So we can't play for today? Or just restart again the server for fix? Link to comment Share on other sites More sharing options...
Belido Posted July 14, 2021 Share Posted July 14, 2021 1 minute ago, chilegamerz said: I have the soul of the event with my alt and if I can enter if that is not it. the old event soul must be higher then stage 1 to prevent login, from what I know. Link to comment Share on other sites More sharing options...
Caro MC Posted July 14, 2021 Share Posted July 14, 2021 I cannot login multiple of my characters, only certain classes. And those same classes that I can't login to other friends if you can login. Link to comment Share on other sites More sharing options...
Offy78 Posted July 14, 2021 Share Posted July 14, 2021 1 minute ago, Hime said: Thank you all for your replies. We are investigating the Moonlit Soul item as the cause. 1 minute ago, Belido said: the old event soul must be higher then stage 1 to prevent login, from what I know. Mine was stage 4, i had no problem to log in. Link to comment Share on other sites More sharing options...
Immunity Posted July 14, 2021 Share Posted July 14, 2021 is it maxed? Link to comment Share on other sites More sharing options...
Recommended Posts