Act XI Chapter 5: Heavens Breach

[WowoTheGreat]

Defeat Grandmaster Hong Imposter. Bug No cutscene and they are only standing (Jinsoyun and Grandmaster Hong Imposter) nothing happens. I cant move on to my quest because it is stuck. I tried everything, repairing, relogging, playing on different pc. 

[Grimoir]

4 hours ago, WowoTheGreat said:

Defeat Grandmaster Hong Imposter. Bug No cutscene and they are only standing (Jinsoyun and Grandmaster Hong Imposter) nothing happens. I cant move on to my quest because it is stuck. I tried everything, repairing, relogging, playing on different pc. 

Are yopu using the cutscene removal from bnsbuddy or multitool? if so that is the reason.

[SkaczaceZwloki]

hello, I have the same problem and it did not help repairing bns files and uninstalling bns Buddy, I can not do the quest: ((

[Hyunkel]

9 hours ago, SkaczaceZwloki said:

hello, I have the same problem and it did not help repairing bns files and uninstalling bns Buddy, I can not do the quest: ((

 

Hello, 

 

Please contact Customer Support, they should be able to help you: https://support.bladeandsoul.com/

[Belido]

On 5/4/2021 at 9:48 AM, SkaczaceZwloki said:

hello, I have the same problem and it did not help repairing bns files and uninstalling bns Buddy, I can not do the quest: ((

 

from what I know hitting ESC to stop the cutscene is causing the issue and not sure what actually will help if mess is already done.

When I heard about the bug the 1st time I tried the quest on an alt and it worked well with forcing myself to be patient...