abchuang Posted December 16, 2020 Share Posted December 16, 2020 After I click the 'start' button, nothing happen. Any ppl has the same issue? 2 Link to comment Share on other sites More sharing options...
Eduardo Posted December 16, 2020 Share Posted December 16, 2020 Yes me and one more friend are having the same problem Link to comment Share on other sites More sharing options...
Franca Posted December 16, 2020 Share Posted December 16, 2020 I got the same problem. Link to comment Share on other sites More sharing options...
NCSOFT PhoenixMitra Posted December 16, 2020 NCSOFT Share Posted December 16, 2020 Greetings everybody, Please run the Repair Files from the launcher and see if that makes a difference. If you need further troubleshooting assistance, please reach out to our Support team via the Support tab above. Link to comment Share on other sites More sharing options...
abchuang Posted December 16, 2020 Author Share Posted December 16, 2020 I tried 'repair' three times and problem stay the same. Moreover, can't find any helpful information in 'support tab'. Just now, PhoenixMitra said: Greetings everybody, Please run the Repair Files from the launcher and see if that makes a difference. If you need further troubleshooting assistance, please reach out to our Support team via the Support tab above. Link to comment Share on other sites More sharing options...
NCSOFT Hime Posted December 16, 2020 NCSOFT Share Posted December 16, 2020 Sometimes the game processes hangs, can you reboot your computer and then try to start Blade & Soul from the NC Launcher? Link to comment Share on other sites More sharing options...
Eduardo Posted December 16, 2020 Share Posted December 16, 2020 I executed the launcher file repair but still the game when I press to start the game process just dies and I also restarted the machine Link to comment Share on other sites More sharing options...
abchuang Posted December 16, 2020 Author Share Posted December 16, 2020 6 minutes ago, Hime said: Sometimes the game processes hangs, can you reboot your computer and then try to start Blade & Soul from the NC Launcher? Reboot has been tried. Link to comment Share on other sites More sharing options...
Dstyl3 Posted December 16, 2020 Share Posted December 16, 2020 I have same problem. I tried reboot, repair files and nothing works. Link to comment Share on other sites More sharing options...
DarkVixen Posted December 16, 2020 Share Posted December 16, 2020 (edited) I am having the same problem. I tried repairing game files, and rebooting. Still nothing. Then I updated graphics drivers and turned off antivirus and rebooted again; still nothing. This did not occur until after the update so I am guessing that the update had something to do with it. Given that most of us have tried all the suggested fixes, I suggest you guys look for a cause in the update package. Edited December 16, 2020 by DarkVixen I wanted to add more information 1 Link to comment Share on other sites More sharing options...
abchuang Posted December 16, 2020 Author Share Posted December 16, 2020 7 minutes ago, DarkVixen said: I am having the same problem. I tried repairing game files, and rebooting. Still nothing. Then I updated graphics drivers and turned off antivirus and rebooted again; still nothing. This did not occur until after the update so I am guessing that the update had something to do with it. Given that most of us have tried all the suggested fixes, I suggest you guys look for a cause in the update package. Agree Link to comment Share on other sites More sharing options...
abchuang Posted December 16, 2020 Author Share Posted December 16, 2020 Looks like this is going to take a few days or may be never get fix. 1 Link to comment Share on other sites More sharing options...
Rauriel Posted December 16, 2020 Share Posted December 16, 2020 Same here Link to comment Share on other sites More sharing options...
Grimoir Posted December 16, 2020 Share Posted December 16, 2020 If you are using any of the different launchers like bnsbuddy with mods, or addons try removing all of them (repair does not remove some files required for addons like the bnspatch files). Link to comment Share on other sites More sharing options...
abchuang Posted December 16, 2020 Author Share Posted December 16, 2020 3 minutes ago, Grimoir said: If you are using any of the different launchers like bnsbuddy with mods, or addons try removing all of them (repair does not remove some files required for addons like the bnspatch files). Using the orginal Lanucher 1 Link to comment Share on other sites More sharing options...
Rauriel Posted December 16, 2020 Share Posted December 16, 2020 (edited) oh wow. It worked. I have to check which one disable the game and just don't install it. Thanks Grimoir. I opened by bns buddy. Up, He wrote it doesn't work if you just repair files by launcher. You have to uninstall addons/things in extras in bnsbuddy Edited December 16, 2020 by Rauriel Link to comment Share on other sites More sharing options...
thomas92 Posted December 16, 2020 Share Posted December 16, 2020 (edited) ok what worked for me , i ve deleted bin64 on my bns folder then repair from nc launcher and worked Edited December 16, 2020 by thomas92 Link to comment Share on other sites More sharing options...
DarkVixen Posted December 18, 2020 Share Posted December 18, 2020 On 12/16/2020 at 4:24 PM, Rauriel said: oh wow. It worked. I have to check which one disable the game and just don't install it. Thanks Grimoir. I opened by bns buddy. Up, He wrote it doesn't work if you just repair files by launcher. You have to uninstall addons/things in extras in bnsbuddy So, did you find out which ones keep the game from launching correctly? Link to comment Share on other sites More sharing options...
qwer4117 Posted December 20, 2020 Share Posted December 20, 2020 Yes i had the same issue. clicked play game and splash screen comes up for a while and crashes or no splash screen at all Turned off firewall and anti-virus, uninstalled launcher + BNS, did a registry cleanup, restart computer, still turned off firewall and anti-virus, reinstalled launcher + BNS. Link to comment Share on other sites More sharing options...
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