Heinzen Posted September 10, 2020 Share Posted September 10, 2020 @Hime Kindly check support cases #23608271 #23597706 The restoration performed did not include any currency -- be it from transmutation costs or gold spent in F5/Faction. Link to comment Share on other sites More sharing options...
Jirama Posted September 11, 2020 Share Posted September 11, 2020 (edited) Ayyy max pet ? ouu they mad. Now they hating. ? Edited September 13, 2020 by Jirama Cancer Link to comment Share on other sites More sharing options...
Dope2 Posted September 12, 2020 Share Posted September 12, 2020 hello I didn't get my gold back !!?? Link to comment Share on other sites More sharing options...
Bl4de Posted September 14, 2020 Share Posted September 14, 2020 On 9/9/2020 at 11:53 AM, Dokkoudou said: On 8/28/2020 at 4:56 PM, Bl4de said: To be honest its not devs to blame for this. Bugs like this will happen in complex game like this, its inevitable. Problem is how ncwest is managing the game and their inability to respond to this properly and at right time. Ncwest needs to have staff that have some other skills except "communication skills" ;) Esp them to blame, yeah bugs can happpen: No Biggie! yeah, bugs can stay undetect: No Biggie! but this but was reported and NOT fixed for 5months+ after initially reported. Keeping the market in mind petpods lost huge chunk of value around Nov last year, making this bug almost a year old. If we now consider the people that noticed/got told took their sweet time getting pods, selling for profit, stacking up long before they started selling. Staff in itself have if only copypaste skill, since our dearest NC West staff cant do anything about the game. Its 100% KR at fault for neglecting the bugs for a vast amount of patch cycles rendering it by deffinition a feature. Bla bla bla... What i said stands. I don't understand what you even trying to say. Link to comment Share on other sites More sharing options...
Lyann Posted September 14, 2020 Share Posted September 14, 2020 vor 4 Stunden schrieb Bl4de: Bla bla bla... What i said stands. I don't understand what you even trying to say. both is bla bla, they messed up, they can't fix and they'll just not care about anymore. And ofc they will not talk about that. Link to comment Share on other sites More sharing options...
BigBabyGeezuz Posted September 15, 2020 Share Posted September 15, 2020 Where's my transmute gold and pet pods from the F10 boxes? Huh?? Link to comment Share on other sites More sharing options...
Evilbeats Posted September 16, 2020 Share Posted September 16, 2020 Same i waiting for my lost money, where it is???? Link to comment Share on other sites More sharing options...
yingchiop Posted September 16, 2020 Share Posted September 16, 2020 (edited) On 2020/8/27 at 8:30 PM, Hime said: If you didn't transmute the Pet Pods that were removed, you do not get the gold back. The number of Pet Pods removed from an account was based on the number of Pet Pods that account created from using the exploit. If you didn't use the exploit, you can PM me your character name and I can look into it. @Hime i have 200+ pet pod didn't use expolit I lost 200+ plus pet pods to that I have <BEFORE THIS INCIDIENT>, and 530 pet pods I <BOUGHT> from F5, cost me ton a lot money, and now, you guys just removed them all? I had been played this game since the server start and really into it, spent ton and ton of my time and really life currencies!!! Give all my pet pods back, <REMEMBER I BOUGHT THEM>!!! I never play as a market merchant roller in game, all materials I farm and bought was used on myself, so at least return my original outfits and make pet pods to pet packs to me at least. Or I'm done with it, not just me, all my friends around are suffering your action in this time!!! I spent over (50K GOLD) in game to purchase pet pod before, and you guys just removed all!!! I spent 50k gold on those, then you guys just removed them all with nothing left? Yeah 50k gold is nothing to you, but can you think about have long and how much I paid to on this game to got all those materials now? Compare to it, you can just spend couple more minutes and move you figure you can help solve it! Edited September 16, 2020 by yingchiop 1 Link to comment Share on other sites More sharing options...
Kvy Posted September 17, 2020 Share Posted September 17, 2020 @Himeso just to be clear, there won't be any returning / refunding / compensation for pet poda also removed that were obtained from RNG boxes in cash shop? That's just a scam at this point with another issue with cash shop items being purchase and your shitty p2w systems Link to comment Share on other sites More sharing options...
Didone Posted September 18, 2020 Share Posted September 18, 2020 Don't give them more money,this is the only solution. if you have a premium account deactivate it and,if you wish, play free or accept to be treated like chickens to be plucked and continue to believe in their seriousness, fairness and justice. 1 Link to comment Share on other sites More sharing options...
Morrjgan Posted September 18, 2020 Share Posted September 18, 2020 Well said Didone! By now everything has been said, I am not a kid and I have been playing MMORPG online since the very first. I've never seen such crap. Ticket are useless, no one will consider our posts on this forum. Guys, let's stop giving them money. NOT A PENNY ANYMORE! Ironically, it would make more sense to spend on Candy Crash. Let's sabotage their desperate milking. As long as you resist putting up with this shame, play for free and when you are definitely annoyed you quit for good. New beautiful non-NCsoft games are coming! For years I have spent what to me is a lot of money on Blade and Soul. But spending your hard-earned money requires mutual respect and trust, and how they handled this shows that there is neither respect nor trust. Don't let anyone disrespect you! I sincerely recommend, think about it ... no more pay to be fooled 2 Link to comment Share on other sites More sharing options...
Pryaa Posted September 20, 2020 Share Posted September 20, 2020 So do we already forgot about this ? So now trove is coming,new class is comming ,new event and so ,so all the hype about this is to make us forgot about this exploit ,that many many players get clean from this situation? We have new talisman tier , SO NOW @Hime give me a REAL reason why should i spend money on trove or game to UPGRADE to NEW talisman tier ,while many many players got the LAST CURRENT talisman tier ( +pet also) LITERALLY FREE and they end it up to REAL KEEP IT. Give me a real legit reason to spend money on this game anymore ?!?!? Or should i wait a new "exploit EVENT" to do it by my self too ? DO I ?? * i have 9k euro already in 4 years and i stop it since BAMBOO EVENT after i've seen NC$$$$$OFT way to solve this situation . I don't care about pet pods,gold transmute etc, i care for those players that got FREE MAX TIER PET +TALISMAN and they end up to keep it for free,while me and other spend REAL MONEY. What legitimacy does this company have if at such an impact on the game, they practically don't care at all and let everything go by itself with the probability that the players will forget over time. Would you have the decency and courage to answer this question? Link to comment Share on other sites More sharing options...
PORIA Posted September 22, 2020 Share Posted September 22, 2020 On 9/18/2020 at 2:34 AM, Morrjgan said: Well said Didone! By now everything has been said, I am not a kid and I have been playing MMORPG online since the very first. I've never seen such crap. Ticket are useless, no one will consider our posts on this forum. Guys, let's stop giving them money. NOT A PENNY ANYMORE! Ironically, it would make more sense to spend on Candy Crash. Let's sabotage their desperate milking. As long as you resist putting up with this shame, play for free and when you are definitely annoyed you quit for good. New beautiful non-NCsoft games are coming! For years I have spent what to me is a lot of money on Blade and Soul. But spending your hard-earned money requires mutual respect and trust, and how they handled this shows that there is neither respect nor trust. Don't let anyone disrespect you! I sincerely recommend, think about it ... no more pay to be fooled sadly they are already turning the page by releasing new content and trying to grab more money... and more ppl will b fooled as old players leave and new/returning players come, this is the internet age, goldfish memory, and they know it and abuse it Link to comment Share on other sites More sharing options...
Belido Posted September 23, 2020 Share Posted September 23, 2020 vor 17 Stunden schrieb PORIA: sadly they are already turning the page by releasing new content and trying to grab more money... and more ppl will b fooled as old players leave and new/returning players come, this is the internet age, goldfish memory, and they know it and abuse it Alright the topic isn't sticky anymore! So time to get over it, they messed it up and I bet there will no be no further actions. So deal with it, one way or another. Link to comment Share on other sites More sharing options...
campclan2 Posted September 23, 2020 Share Posted September 23, 2020 It's hard to believe how many people exploited this situation. Some of us did the right thing. Some of us resisted the temptation. In my opinion anyone that took advantage of this, and then lost legitimately gained items, kinda deserves it. Link to comment Share on other sites More sharing options...
Izuku Uchiha Posted October 20, 2020 Share Posted October 20, 2020 Hello Hime, i will try it this way since i get no answer from the support team or any other stuff. As already known u accidnetly took from player while the montide bug the pet pods away i bought 180 pet pods before the bug and some mid- Bug from players in F5 or via trade i have screen which can proof it and u removed 180 pet pods from me which was around 20k Gold when i bought them. Thats not a lil amount and its really hard to farm 20k tbh. U posted player would get atleast some transmutation gold costs restored but i got literally nothin. Ye i used the bug but the pet pods were legal bought so its kinda disgustin to remove all of them i can understand u used an algorithm to find the player who used it and it automatically removed them but its bought from F5 and a lot of gold so i want to request for an restoration of these 180 pet pods. I mena i wrote like 2 montsh with the supp now and they only say they arent involved bla bla bla. So i try it this way. And im at a point im really disappointed how things in bns goin to be. I close to quit the game cus several things tiltin me a big one is the pet pods who are taken from player who bought them normal via F5 or trade it wasnt our fault to buy them while the "bug" was active how can we know we not allowed to buy from F5 or somethin. Also the community get left behind and seems like none of the community manager or gms are careing. I would like to get an answer, and im sry for the maybe bad english but isnt my main language also kinda desperate so sry for the rough tone here and there. Link to comment Share on other sites More sharing options...
Dokkoudou Posted January 10, 2021 Share Posted January 10, 2021 Am 14.9.2020 um 13:27 schrieb Bl4de: Bla bla bla... What i said stands. I don't understand what you even trying to say. Try working for a change. Soon you oughtta know how companies work. Link to comment Share on other sites More sharing options...
Ayea Posted January 10, 2021 Share Posted January 10, 2021 can we please close this? this is necro, gone off topic and right into blaming each other! Link to comment Share on other sites More sharing options...
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