Harakan Posted August 21, 2020 Share Posted August 21, 2020 @Hime Ticket : #23597702 Character:Aabid Server:Yura Link to comment Share on other sites More sharing options...
Nezakhan Posted August 22, 2020 Share Posted August 22, 2020 (edited) On 8/19/2020 at 1:05 PM, Hime said: Hello all, Thank you for bringing this up. The deletion should have only affected those who USED the exploit, but as many of you have reported, it seems your purchased may have been impacted in some form by our process. Can you please provide me with your impacted character name and server? Exploit? Hi, I heard you could get outfits easy and reinstalled the game. I don't subscribe to your special newsletter or whatever, but of course you can incorrectly call it an exploit as you please. Since nothing was circumvented or otherwise to the nature of "exploit" I'll continue to call it an appropriate use of in-game mechanics. Or if you want I can also simply call it your mistake. Thank you for returning the mechanika wing to me. It was the last piece of the set I needed and acquired last year, at cost to me. Please return the rest of the set and everything that you shouldn't have taken from me. @Hime Server: Yura Ticket #: 23597833 Mewtilator Mewthulu Mewpocalypse Masamewne Mewleficent Mewjangles Ammewnition Hey thanks a lot. Edited August 22, 2020 by Nezakhan Added ticket number. Link to comment Share on other sites More sharing options...
Eclairs Posted August 22, 2020 Share Posted August 22, 2020 Ticket: #23597738 Affected characters: Ecleair, Amarone Server: Yura Link to comment Share on other sites More sharing options...
DarkFlameWolf Posted August 22, 2020 Share Posted August 22, 2020 On 8/19/2020 at 1:05 PM, Hime said: Hello all, Thank you for bringing this up. The deletion should have only affected those who USED the exploit, but as many of you have reported, it seems your purchased may have been impacted in some form by our process. Can you please provide me with your impacted character name and server? Ticket: #23597793 Server: Yura Affected characters: DarkFlameWolf IvorySnowWolf AstralLunaWolf RoyalGaleWolf DivineSolarWolf PureAmethystWolf FierceOnyxWolf RarePearlWolf WilyTopazWolf YoungJadeWolf KindSapphireWolf SavageRubyWolf Link to comment Share on other sites More sharing options...
catbalou Posted August 22, 2020 Share Posted August 22, 2020 TICKET #23597916 Link to comment Share on other sites More sharing options...
PRrexoe Posted August 22, 2020 Share Posted August 22, 2020 #23600011 Link to comment Share on other sites More sharing options...
Khaen Posted August 22, 2020 Share Posted August 22, 2020 You even managed to wipe extra duplicates of legit costumes from my premium tab, which is disabled since I haven't subscribed in a while. Just rollback my account to the beginning of August. #23600113 All characters Yura Link to comment Share on other sites More sharing options...
Ownerfom Posted August 22, 2020 Share Posted August 22, 2020 #23597555 Link to comment Share on other sites More sharing options...
riceTea Posted August 22, 2020 Share Posted August 22, 2020 (edited) Ticket #23601524 Edited August 25, 2020 by riceTea Link to comment Share on other sites More sharing options...
Diabolo94 Posted August 22, 2020 Share Posted August 22, 2020 Ticket: #23600197 Character Name: Lunhamey Server: Jinsoyun (EU) I bought the outfits, the petpods and the silver saberfang pets in market or the fchat. I payed more than 20 k gold and 1.5k soulstones. Now you take me the petpods away with no reason. Link to comment Share on other sites More sharing options...
Nezakhan Posted August 22, 2020 Share Posted August 22, 2020 4 hours ago, Khaen said: You even managed to wipe extra duplicates of legit costumes from my premium tab, which is disabled since I haven't subscribed in a while. Just rollback my account to the beginning of August. #23600113 All characters Yura Adorable, isn't it? And they're calling it an exploit, which is just as adorable. 1 Link to comment Share on other sites More sharing options...
ciaLu Posted August 22, 2020 Share Posted August 22, 2020 Ticket: #23600390 Character Name: Belieth Server: Jinsoyun (EU) Link to comment Share on other sites More sharing options...
Quang12345 Posted August 23, 2020 Share Posted August 23, 2020 #23598660 Ingame: Scala Server: Yura@Hime Link to comment Share on other sites More sharing options...
Furumie Posted August 23, 2020 Share Posted August 23, 2020 #23600877 Ingame: Makise Kurisu Server: Yura Lost full silver saberfang set that i bought years ago. give it back ! Link to comment Share on other sites More sharing options...
Kaieli Posted August 23, 2020 Share Posted August 23, 2020 No resolution had been provided, why is the ticket closed? Link to comment Share on other sites More sharing options...
catbalou Posted August 24, 2020 Share Posted August 24, 2020 On 8/19/2020 at 1:26 PM, Jaraiya said: #23597330 #23597916 xaidax sever yura na #23597916 went my petpods the youl ppl took out off my acc it has been 6 days and i dont see my petpods in my bank yet so what do i need to do here pay for them from f5 and other players in game i use my credit card so i will let them know the you ppl stole my money and is not just me. ther is lots off other ppl to. i will call my bank now and let them know what has happen here and you all are not helping anyone here the i can see to get ther gold back and ther petpods back man this is so wrong to do this to paying players Link to comment Share on other sites More sharing options...
Yuhi Posted August 25, 2020 Share Posted August 25, 2020 (edited) Hello, It is impossible for me to list my complete inventory which I have been playing for too many years. Some are even duplicated on my other characters. Please return all of my legitimately obtained items (cosmetics, pets, petpods). For petpods made by pets at the time of the known issue. (I wouldn't call it a BUG exploit because to me it doesn't sound like that. But I don't want to get into a controversy). I agree that all remaining petpods received through the NPC will be destroyed. But, we should get back all the expenses on the gold, NCoins and components that were used in their manufacture. As well as petpods bought on the market. It is not fair to remove petpods completely. The punishment is very severe and very late for those who have abused it so little compared to some who have already wasted or sold everything. Can this be qualified as an abuse of rights? This is the question ... which will remain unanswered. Without disrespecting each other, show us you have the right people on your premises, solve everything. To be wrong is human even for you, but please do not add further disappointment. Regards, Yuhi @Hime Ticket : # 23599186 Server : Jinsoyun (EU) Status: Solved ??? (I was waiting to answer you after everything is resolved ...). Why close. Edited August 26, 2020 by Yuhi Link to comment Share on other sites More sharing options...
JadeIrena Posted August 25, 2020 Share Posted August 25, 2020 @Hime Ticket Number: 23598115 Missing costumes: Silver Saberfang Downtown Character Name: JadeIrena Account Name: JadeR Eu server Link to comment Share on other sites More sharing options...
bkSky Posted August 25, 2020 Share Posted August 25, 2020 (edited) @Hime ticket : #23597478 name: teleley server: jinsoyun Edited August 25, 2020 by bkSky Link to comment Share on other sites More sharing options...
Lumeth Posted August 26, 2020 Share Posted August 26, 2020 (edited) @HimeI admit to having used the bug that there was but I did not abuse so much nor did I upload my pet but I did buy the rosethorn suit for f5 and had customized it, I spent 28 chromatic and now they took off my suit, I also had the resilience suit and other suits that I had long before, I ask you to return the suits and the chromatic that I invested or to return the Hongmoon Coins that I spent Ticket: # 23597645 Edited August 26, 2020 by Lumeth Link to comment Share on other sites More sharing options...
Ownerfom Posted August 26, 2020 Share Posted August 26, 2020 Ticket: #23597555 Character: Miusette Server: Jinsoyun (EU) Link to comment Share on other sites More sharing options...
900870_1452550662 Posted August 27, 2020 Share Posted August 27, 2020 Still waiting for my stolen pet pods by the way. Better give them back soon. Link to comment Share on other sites More sharing options...
12345687890 Posted August 27, 2020 Share Posted August 27, 2020 (edited) It is illegal to delete items that we have paid for or obtained legally in-game. We have bought outfits at cost: we didn't exploit bugs or use hacks. ncsoft stole from us, we have to file a complaint. Edited August 27, 2020 by 12345687890 Link to comment Share on other sites More sharing options...
Daliian Posted September 1, 2020 Share Posted September 1, 2020 @Hime Ticket : #23597199 Character : ILücy Server : Jinsoyun (EU) Link to comment Share on other sites More sharing options...
Vaizard666 Posted September 1, 2020 Share Posted September 1, 2020 (edited) On 19/08/2020 at 6:05 PM, Hime said: Hello all, Thank you for bringing this up. The deletion should have only affected those who USED the exploit, but as many of you have reported, it seems your purchased may have been impacted in some form by our process. Can you please provide me with your impacted character name and server? No I'm not going to even move a finger... I'm done with this game. Edited September 1, 2020 by Vaizard666 Link to comment Share on other sites More sharing options...
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