eKoflaz25 Posted May 26, 2020 Share Posted May 26, 2020 Hello, I have this problem when I try to start the game https://ibb.co/q0Br0DB This a image of my problem, Please, how I can solve this problem. Link to comment Share on other sites More sharing options...
Andarel Posted May 26, 2020 Share Posted May 26, 2020 (edited) I have same problem. UPDATE: file check +bnsbuddy fixed problem Edited May 27, 2020 by Andarel Link to comment Share on other sites More sharing options...
ShadowWarriorCZ Posted May 26, 2020 Share Posted May 26, 2020 i've exactly the same problem for approximately half a year for now.. NCS does not respond to my emails and i'm unable to send tickets so make an image of it xD Link to comment Share on other sites More sharing options...
NCSOFT Hyunkel Posted May 26, 2020 NCSOFT Share Posted May 26, 2020 Hello everyone, First and foremost, did you contact Support about this issue ? https://support.bladeandsoul.com/ You may also write to support@bladeandsoul.com Just in case, you may want to give the client's Repair option a try. Cheers ~ Link to comment Share on other sites More sharing options...
ShadowWarriorCZ Posted June 12, 2020 Share Posted June 12, 2020 (edited) On 5/26/2020 at 3:44 PM, Hyunkel said: Hello everyone, First and foremost, did you contact Support about this issue ? https://support.bladeandsoul.com/ You may also write to support@bladeandsoul.com Just in case, you may want to give the client's Repair option a try. Cheers ~ First and foremost. When i click in the support tab to "send a ticket" it instantly redirects me to my account settings data without actually setting up the ticket. Second. When i wrote to that address. No one responds, no one reads(i have set "message read check" to true). And when i tried that to do client rep, it gave me the "very" friendly blue death screen. And if i'm to present a screenshot of blue death screen, i cannot as i have old phone and well, never known anyone who made a screenshot of their own death screens with their "dead" computers. :D Edited June 12, 2020 by ShadowWarriorCZ Link to comment Share on other sites More sharing options...
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