NNaru Posted May 24, 2020 Share Posted May 24, 2020 Hi your system isnt sending verification codes to people's emails anymore and they can't login fix pls ty 2 Link to comment Share on other sites More sharing options...
AecTalek Posted May 24, 2020 Share Posted May 24, 2020 (edited) Can confirm, several of my friends and acquaintances cannot get their verification codes. And since they also can't login to the website they can't even post here, so doing it for them. Edited May 24, 2020 by AecTalek 2 Link to comment Share on other sites More sharing options...
Holy Bullets Posted May 24, 2020 Share Posted May 24, 2020 Yes, my gf can't log either since morning. It's a wide-spread issue that the authentication e-mail doesn't arrive. Please fix it as soon as possible. 1 Link to comment Share on other sites More sharing options...
NCSOFT PhoenixMitra Posted May 24, 2020 NCSOFT Share Posted May 24, 2020 Greetings everybody, Thank you for the reports. Our team is taking a closer look at this issue. UPDATE: It looks like the issue was finally resolved. We appreciate your patience, while our team was working on a solution. Link to comment Share on other sites More sharing options...
NekoFantasy Posted May 24, 2020 Share Posted May 24, 2020 6 hours ago, NNaru said: Hi your system isnt sending verification codes to people's emails anymore and they can't login fix pls ty Thank you for creating this post. I can't log in to report problems here. Try asking for help from testers and on Facebook and Twister. But did not receive an answer Link to comment Share on other sites More sharing options...
NCSOFT PhoenixMitra Posted May 24, 2020 NCSOFT Share Posted May 24, 2020 Greetings NekoFantasy, As mentioned above, the issue has been solved on our end. Please make sure you check your spam folder for the code email. If you are still encountering any issues, please email our Support team at support@bladeandsoul.com Link to comment Share on other sites More sharing options...
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