Bevvan Posted April 26, 2020 Share Posted April 26, 2020 So, for some reason i cant install the game, have tried to unistall the game and the NFC and stil it wont install the game. The error code goes as followed ddc_c:\Program files (x86)\CNSOFT\BNS\bin64\TPS_UE3.pdf (2) Here's a gyazo of how it looks : https://gyazo.com/c480cab2419ad68323422badb848813a Link to comment Share on other sites More sharing options...
NCSOFT Amraith Posted April 26, 2020 NCSOFT Share Posted April 26, 2020 Hello Bevvan, Please try to disable the Windows Defender and Firewall. Regards, Amraith Link to comment Share on other sites More sharing options...
Bevvan Posted April 26, 2020 Author Share Posted April 26, 2020 17 minutes ago, Amraith said: Hello Bevvan, Please try to disable the Windows Defender and Firewall. Regards, Amraith Stil dont work =( Link to comment Share on other sites More sharing options...
NCSOFT Amraith Posted April 26, 2020 NCSOFT Share Posted April 26, 2020 Hello again, Please contact Customer service and they will be able to help you. https://support.bladeandsoul.com/ Regards, Amraith Link to comment Share on other sites More sharing options...
finechyna Posted April 27, 2020 Share Posted April 27, 2020 If you get an update to this. Please let us know ^^ - Facing the same issue as well. Link to comment Share on other sites More sharing options...
Cohen Posted April 27, 2020 Share Posted April 27, 2020 22 hours ago, Bevvan said: c:\Program files (x86)\CNSOFT\BNS\bin64\TPS_UE3.pdf (2) Try to install the game to C:\BNS and run installer with admin rights. Sometimes Windows UAC can cause problems if you try to install into C:\program files or C:\program files (x86). If Avast AntiVirus is installed uninstall it. Lately it seems to cause a lot of issues running BnS and other apps. Link to comment Share on other sites More sharing options...
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