Myasaki

No mouse control

Recommended Posts

Myasaki   

Hi 

 

I'm posting this subject here and we still don't have any answer from the support 

A good friend of mine literaly lose the controls of her camera 

She can still use the attack of her mouse but she can't scroll or turn her camera 

 

Does anyone know how to fix that ??? 

We already tried : 

-Teleporting

-switching modes (B&S), simple, classic

-Fixing the game with the launcher 

-Re-installing the game

-Updated all drivers 

 

We made a little video of the bug 

 

https://www.mediafire.com/file/fq4axtxyfdat3oj/Client.exe_2020.02.10_-_15.44.07.01.mp4/file
 

Please help us ! My friends is desesperated ... 

Share this post


Link to post
Share on other sites
Grimoir   

Does your friend have a mouse where the driver / software with it allows to reassign the buttons?

It might be that in that software the button functions got chnaged like for example:

MyqS6qt.jpg

 

 

Share this post


Link to post
Share on other sites
Myasaki   

Hi 

 

Problem found, 

The launcher was corrupted

We Re-install the full game + launcher bug solved 

Share this post


Link to post
Share on other sites
Myasaki   

Hey guys ! 

 

Do you wana know what ? it's been a bit less than a week and the bug occurs again ! 

Isn't there a way to just avoid or delette this bug ??? 

 

I don't have a great connection i don't want to unsistal and re instal blade and soul everytime !!!

Edited by Myasaki

Share this post


Link to post
Share on other sites
Hyunkel   

Hi Myasaki,

 

Did you update Support on the situation ? I would advice doing so as the fact a clean reinstall fixed it only for it to come back might give them a new perspective on the issue.

Share this post


Link to post
Share on other sites
Myasaki   

Little update, i send a DxDiag and antother file idk what it is ... 

hoping the support will help me this is a serious problem ^^"

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now