Xinyang Posted October 5, 2019 Share Posted October 5, 2019 I tried starting the game and it wouldn't work. It keeps saying that it failed to launch the game and that it might be because of the antivirus, virus, disk error, or memory shortage. Not sure what that means, but I already checked my antivirus software. Doesn't seem like there's a problem, but it won't work. Anyone know what I can do to fix this? Link to comment Share on other sites More sharing options...
NCSOFT Hyunkel Posted October 5, 2019 NCSOFT Share Posted October 5, 2019 Hi Xinyang, If you haven't already, we recommend reaching out to our Support team with details available: https://support.bladeandsoul.com/hc/en Link to comment Share on other sites More sharing options...
Toshiwoshi Posted October 6, 2019 Share Posted October 6, 2019 I don't know wich antivirus do you use, but I used to have Emsisoft Antimalware, and with one of the updates of the game didn't even let me launch the game. No error, nothing, but just didn't launch at all. I had to completely uninstall the antivirus and the game worked perfectly. Link to comment Share on other sites More sharing options...
Indifferent Posted October 9, 2019 Share Posted October 9, 2019 He try start at middle downloading, so pleas go to the end, and all will works. Link to comment Share on other sites More sharing options...
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