Aulann Posted May 12, 2019 Share Posted May 12, 2019 My game starts out pretty fine for a few weeks but as the days go on it starts getting worst and worst. First I have to relaunch the game multiple times because it keeps crashing on start-up then it will crash while in game (mostly only once every few day) but my biggest issue is the framerate/lag. I open a menu, lag. I open a box, lag. I start combat in a dungeon, Game just freezes and stops responding until the fight is over. I've tried everything to fix the issue from defragging, scan/fix the files, make sure nothing is running in the background, restarting my PC. Pretty much everything in reason. The only thing I find that works is to fully uninstall the game and then reinstall which is a pain in the booty. Especially on raid days. I only started having this problem when using the new launcher. Link to comment Share on other sites More sharing options...
NCSOFT PhoenixMitra Posted May 13, 2019 NCSOFT Share Posted May 13, 2019 Greetings Aulann, Please reach out to our Support team via the Support tab above, so they can help you trouble shoot. Link to comment Share on other sites More sharing options...
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