SpiqEddy Posted March 27, 2019 Share Posted March 27, 2019 A couple weeks ago I download the game with the Original downloader that was posted here and it downloaded perfectly in about 2 hours no problems. I didn't really get into the game so I deleted it. Decided the other day to give it another shot, downloaded NC Launcher 2 and now I keep getting "Failed to download file" every few hundred mb's or so. When I first installed NCLauncher2 while it was updating itself I got the same error over and over again and ended up having to uninstall and reinstall it, it installed fine that time, but when downloading the game files after about 200mb-1GB'ish of downloaded data it will suddenly stop and say "Failed to download file" and I have to restart it again. I have reinstalled the launcher 3 times now. Today I did a fresh reformat of my system, I may attempt to download it again now and see what happens but I am not sure what the issue is. 2 Link to comment Share on other sites More sharing options...
Yosuru Posted April 5, 2019 Share Posted April 5, 2019 Im having the exact same issue right now and it's very annoying... 1 Link to comment Share on other sites More sharing options...
NCSOFT Aurinya Posted April 5, 2019 NCSOFT Share Posted April 5, 2019 Greetings! Sorry to hear about your issues downloading the game. Please submit a ticket to our Support and they will help you get the game installed. Thank you! Link to comment Share on other sites More sharing options...
Artemiris Posted April 9, 2019 Share Posted April 9, 2019 (edited) It might be your security solution. For me Bitdefender was causing issues with downloading updates for the launcher (when using the launcher downloaded from the B&S website), and when downloading/updating the game. Disabling all of the security measures did nothing. This specific step showcased in the video was the only thing which worked for me. Edited April 9, 2019 by Artemiris Added a bit more info Link to comment Share on other sites More sharing options...
Langmar Posted April 13, 2019 Share Posted April 13, 2019 to this day still does not work for me and I do not think to spend 1 euro in the game does not solve anything at all, I have to be asked to unite the download again Link to comment Share on other sites More sharing options...
traktos Posted April 15, 2019 Share Posted April 15, 2019 just need permission for firewall ncsoft 2 laucher Link to comment Share on other sites More sharing options...
Hoff Posted April 18, 2019 Share Posted April 18, 2019 (edited) It has all permissions and admin right and still doesn't work. Edited April 18, 2019 by ❤ ❤ ❤ ❤off Link to comment Share on other sites More sharing options...
NCSOFT PhoenixMitra Posted April 18, 2019 NCSOFT Share Posted April 18, 2019 Greetings everybody, As mentioned above, please reach out to our Support team for individual assistance appropriate for your set-up. You can submit a ticket via the Support tab above. Link to comment Share on other sites More sharing options...
KnightStarrr Posted April 21, 2019 Share Posted April 21, 2019 the new launcher sucks I have to restart laptop every time I change account and the game lags badly. the old launcher worked well for me. 1 Link to comment Share on other sites More sharing options...
Saphiroth Posted May 21, 2019 Share Posted May 21, 2019 I'm having the exact issue right now, I even tried the repair option, still no use. Link to comment Share on other sites More sharing options...
Sajt0skifli Posted May 28, 2019 Share Posted May 28, 2019 So does this bug EVER gets fixed?? Disabled fw/av. Connection is on point. Running it as admin. NOTHING WORKS. "Send a ticket to support" For what? They're not doing anything at all. 1 Link to comment Share on other sites More sharing options...
snonshy Posted September 2, 2019 Share Posted September 2, 2019 same problem hier AND STILL Link to comment Share on other sites More sharing options...
Alkaizen Posted December 12, 2019 Share Posted December 12, 2019 (edited) I played this game in 2016, had everything unistalled from my computer, now (dec-2019) i wanted to play again, i installed the NC Launcher, when i run it, it start to update, then it happens, got the error: "Cannot access the file." "DD_D:\Program Files (x86)\NCSOFT\NC Launcher 2\NCLauncher2.exe" I already tryed to run as administrator, restart my computer and disable my firewall/anti-virus, uninstall and install again the launcher and nothing works... How a game this big have a laucher that barely works? Edit: just randomly tried something and worked, edit the desktop shortcut from the launcher and edit the "Target" property, add this: Quote /LauncherID:"NCWest" /CompanyID:"12" /GameID:"BnS" /LUpdateAddr:"updater.nclauncher.ncsoft.com" My full string is: "D:\Program Files (x86)\NCSOFT\NC Launcher 2\NCLauncher2.exe" /LauncherID:"NCWest" /CompanyID:"12" /GameID:"BnS" /LUpdateAddr:"updater.nclauncher.ncsoft.com" Edited December 12, 2019 by Alkaizen 2 Link to comment Share on other sites More sharing options...
zeynepdoga80 Posted December 25, 2019 Share Posted December 25, 2019 On 13.12.2019 at 12:13 AM, Alkaizen said: I played this game in 2016, had everything unistalled from my computer, now (dec-2019) i wanted to play again, i installed the NC Launcher, when i run it, it start to update, then it happens, got the error: "Cannot access the file." "DD_D:\Program Files (x86)\NCSOFT\NC Launcher 2\NCLauncher2.exe" I already tryed to run as administrator, restart my computer and disable my firewall/anti-virus, uninstall and install again the launcher and nothing works... How a game this big have a laucher that barely works? Edit: just randomly tried something and worked, edit the desktop shortcut from the launcher and edit the "Target" property, add this: My full string is: "D:\Program Files (x86)\NCSOFT\NC Launcher 2\NCLauncher2.exe" /LauncherID:"NCWest" /CompanyID:"12" /GameID:"BnS" /LUpdateAddr:"updater.nclauncher.ncsoft.com" thank u so much!!!<3 1 Link to comment Share on other sites More sharing options...
suicidejesus666 Posted April 16, 2020 Share Posted April 16, 2020 I was facing the same issue today, and I have found a fix that worked for me Whenever you get this error, it usually says the name of a certain file that the launcher have failed to download and got stuck at, for me it was some .UPK.ZIP file, all i did from there was locate that file in the BnS directory go to the BnS directory and then to $Patch$ > Patch > Zip > contents > bns > CookedPC > locate the specific file its getting stuck at and delete it, restart the launcher again and it worked perfectly from there. Give it a try, I hope it helps someone out there. Link to comment Share on other sites More sharing options...
Theskywolf Posted July 6, 2021 Share Posted July 6, 2021 Ran into this issue today, my fix was that I was out of disk space where the game was installed. Would have been nice for the error to tell me that instead of making me think it was a firewall problem :/ Link to comment Share on other sites More sharing options...
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