Marketplace Temporarily Unavailable 2019 [SOLVED]

[VisegradDawn]

I just started playing again on 3/16/19.  I deleted my first account and reinstalled this year after all of the hype that I heard over "improvements". Now the Marketplace says "Temporarily Unavailable" every time that I punch F5. This is a game killer. I read forums looking for a solution. I tried everything that worked for everyone else. I even clicked around to fix all of the crazy update errors that no one else could figure out but it doesn't work for me on Win7-64 OS. I doubt this problem will be fixed unless I get BNS tech on the phone.  I doubt that it's a DxDiag problem and I'm not reformatting for this. Maybe a network connectivity issue with the BNS servers and IE Microsoft firewall etcetera... I didn't have this problem before.

Edited March 25, 2019 by VisegradDawn
problem fixed

[Grimoir]

Were you using a ping booster? If so, some have issues with marketplace, party chat etc...so its not a game issue but your network issue.

[VisegradDawn]

15 hours ago, Grimoir said:

Were you using a ping booster? If so, some have issues with marketplace, party chat etc...so its not a game issue but your network issue.

No. I'm just running the game normally. My ping varies from 115 - 180. I don't try to modify anything. I play the game as it was developed to be played. Nothing from NCSoft is blocked by my VPN, virus program, windows firewall, windows defender or by my ISP. It's a network issue. I played BNS last year while running my VPN, virus program and everything. I'm not disabling any firewalls or anything and risking my security for a game. BNS needs to get this taken care of. I'd be making some phone calls, setting up tech meetings and firing who ever wasn't doing their job to fix all of these bugs if it were my company. They're intelligent enough to fix this. We shouldn't have to do it ourselves. Thanks for the reply Grimoir.

[Grimoir]

1 hour ago, VisegradDawn said:

No. I'm just running the game normally. My ping varies from 115 - 180. I don't try to modify anything. I play the game as it was developed to be played. Nothing from NCSoft is blocked by my VPN, virus program, windows firewall, windows defender or by my ISP. It's a network issue. I played BNS last year while running my VPN, virus program and everything. I'm not disabling any firewalls or anything and risking my security for a game. BNS needs to get this taken care of. I'd be making some phone calls, setting up tech meetings and firing who ever wasn't doing their job to fix all of these bugs if it were my company. They're intelligent enough to fix this. We shouldn't have to do it ourselves. Thanks for the reply Grimoir.

Did you try without your vpn?

[VisegradDawn]

5 hours ago, Grimoir said:

Did you try without your vpn?

I got just the marketplace to work somehow. I went into Control Panel> Internet Options> Security Tab. I enabled protect mode for each zone in the security tab> (Internet, Local intranet and Trusted sites). Then in the Privacy tab I clicked (Allow Pop-ups from secure sites) and I set cookies to medium setting for the internet zones. Then I opened Windows Firewall in Control Panel, clicked (Allow programs to communicate through Windows Firewall), clicked change settings, then I enabled the BranchCache for Content Retrieval, Hosted Cache Client and Hosted Cache Server. I also changed my network adapter settings. Unchecked TCP/IPv6 and left the TCP/IPv4 checked.

 

I'm running my VPN, Virus Program, Windows Firewall and Windows Defender and everything is working fine with BNS. I submitted a ticket to BNS support and they never responded with any help. They just sent me a link to their support page. From there I typed "Marketplace Temporarily Unavailable" and there were no results for the topic.

 

I'm like what the hell is going on here? I hope my post here will help out other players if they have this problem as well.

 

I really appreciate your help Grimoir. I have no other games that I want to play atm. I was about to leave my ticket up for account deletion but I came back and reinstalled today out of shear boredom to see if I could get this problem fixed. I'm surprised that I did it.

 

Have a great day