Can't log in.

[bravebvr]

I use the new launcher and i can't log into the game now. It says fail to connect to server. WTF  is going on now?

[Luminada]

Any fix yet that anyone knows of?

[Nivalias]

Does that happen on the character selection screen, when you press the connect button? If so, you don't have the latest patch installed.

[musiq]

cant login in selecting region.... maybe becoz im fr asia but theres no option for asia... 

[Hyunkel]

Hello everyone,
 

Have you tried contacting customer support about this issue ? They should be able to help you better.

https://support.bladeandsoul.com/

Regards,

Hyunkel

[SayhaSeer]

22 hours ago, musiq said:

cant login in selecting region.... maybe becoz im fr asia but theres no option for asia... 

What Error do you get?

[ImoutoMaster]

Am 4.8.2019 um 06:35 schrieb musiq:

cant login in selecting region.... maybe becoz im fr asia but theres no option for asia... 

Are you using BNS Buddy and try to login via Asia Server ? EU Account data can only be used in NA and EU. If you are using the official launcher did you select EU/NA ? Not Asia !

 

Another reason could be Chinas laws if you live there. I read some months ago they where planning to ban several games due to inappropiate stuff. Blade and soul was on the list aswell due to the Boobies.  Anyway there are several Asian Servers have you tryed to play on one of them i am sure you Ping will be much better there.

 

Taiwan

Japan

Korea

China

Russia

I am not sure but i think i missed one server Thai maybe ?