lovemisz Posted March 14, 2019 Share Posted March 14, 2019 Hi guys, I've been checking my account since yesterday and tried to reach the support team but sadly I have no answer so far. Could anyone please tell me why I didn't get my lvl 60 voucher. I am active since 2016. Thanks in advance. Link to comment Share on other sites More sharing options...
Tekoek0911 Posted March 14, 2019 Share Posted March 14, 2019 did you register to get it? Link to comment Share on other sites More sharing options...
healiha Posted March 14, 2019 Share Posted March 14, 2019 Log in to your account, go to Apply a Code. You should see a "Hongmoon Ascension Pack". Click on activate and you should get it in game. Link to comment Share on other sites More sharing options...
lovemisz Posted March 14, 2019 Author Share Posted March 14, 2019 Hi Healiha, I did the steps you told me of but I don't see a code there. Everyone I know got it but I didn't which is unfair to me. :( Thnx for your reply and your effort! :) Link to comment Share on other sites More sharing options...
haewj Posted March 25, 2019 Share Posted March 25, 2019 I didn't get mine either Link to comment Share on other sites More sharing options...
NCSOFT PhoenixMitra Posted March 25, 2019 NCSOFT Share Posted March 25, 2019 Greetings haewj, If you successfully registered before the deadline and did not receive the code in your NCSOFT account page, please submit a ticket to the Support team, so they can take a closer look. You can submit a ticket via the Support tab above. Link to comment Share on other sites More sharing options...
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