[HELP] Installer won't start (error:E01004)

[Hitro]

I think I already tried everything...

When I want to download the game, the installer simply won't start.... I played BnS in the past but never encountered this error.... 

https://imgur.com/a/6SAjBgL

 

[PhoenixMitra]

Greetings Hitro,

 

We are sorry to hear this. Please feel free to get in touch with our Support team here: https://support.bladeandsoul.com/hc/en-us. They can assist you with trouble shooting.