MotherofDragonsss Posted December 7, 2018 Share Posted December 7, 2018 i dont have received anything Link to comment Share on other sites More sharing options...
NCSOFT Cyan Posted December 7, 2018 NCSOFT Share Posted December 7, 2018 Hi all, If you still haven't received your 15 keys, please check your Received Mail now. Sorry for the inconvenience! Link to comment Share on other sites More sharing options...
Xiaosia Posted December 8, 2018 Share Posted December 8, 2018 Well, thank you very much for compensation, means a lot to know that you do care about players. To the ppl that are unhappy with this, you guys got a lot with those keys you bought, now seems like all of you bought keys for just that cosmetic and I honestly doubt that. Link to comment Share on other sites More sharing options...
BLcKLiGhT Posted December 9, 2018 Share Posted December 9, 2018 I appreciate the sentiment, but what about us who bought a larger amount of keys in hopes of getting the outfit from the semi rare outfit rolls? Link to comment Share on other sites More sharing options...
Azaruke Posted December 9, 2018 Share Posted December 9, 2018 Hello Cyan What if I bought some key on F10 in that time and I didn't get any keys from your comensation? How could I get it now? Best regards Link to comment Share on other sites More sharing options...
NCSOFT PhoenixMitra Posted December 9, 2018 NCSOFT Share Posted December 9, 2018 Greetings, If you don't see the keys in your Received Mail and are eligible for the compensation, you can submit a ticket to our Support team, so they can take a look at your account history. You can submit a ticket via the Support tab above or here: https://support.bladeandsoul.com/hc/ Link to comment Share on other sites More sharing options...
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