title screen security number pin screen not loading

[Dcotorchao]

my security pin screen is not loading at the title screen and then after about 40 seconds the game clients logs off on its own https://scontent.fyhz1-1.fna.fbcdn.net/v/t1.0-9/44500516_2127602810838229_4987497147181039616_n.jpg?_nc_cat=107&_nc_ht=scontent.fyhz1-1.fna&oh=cb6107f90ee9f70da4e9e7f39f117577&oe=5C4BA9EA

[PhoenixMitra]

Greetings Dcotorchao,

 

We are sorry to hear this. Please get in touch with our Support team via the Support tab above, so they can help you trouble shoot.

 

Thank you!