Broly Posted October 4, 2018 Share Posted October 4, 2018 so yesterday i bought ncoin card from amazon. they gave me the code and i applyed it to my account on ncsoft. i have yet to get my ncoin from a PREPAID card.... after i applied it... i sent a ticket about it and they responded with "we will investigate issue". im still stuck here with out my ncoin.. did i get scammed or what?... i dont understand how a prepaid code that WENT THROUGH doesnt work.... and they have my money...This is just so tilting i just want my money back if they arnt going to give me my ncoin Link to comment Share on other sites More sharing options...
Broly Posted October 4, 2018 Author Share Posted October 4, 2018 man now i talked to lady on amazon about this problem and she said she issued a refund for the card when i didnt tell her to and now im worried about my ncsoft account being banned man... iv been playing this since beta :/ i really hope they respond to my tickets everything is just going down hill, the last moments of a veteran .-. Link to comment Share on other sites More sharing options...
Touka Shiki Posted October 4, 2018 Share Posted October 4, 2018 same issue here bro... i've applied yesterday and nothing... they said on twitter "[#NCSOFT] We are currently aware of an issue where activated NCoin codes are not delivering NCoin. We are working to resolve this as quickly as possible." and on my ticket: Thank you for the update, and our apologies for the inconvenience that this has caused you. This is now a known issue and we are currently investigating this matter further.https://support.bladeandsoul.com/hc/en-us We'll let you know once we have new information on this. Thank you for your patience> we have to wait... so.. yeah.. Link to comment Share on other sites More sharing options...
Darkfury Posted October 4, 2018 Share Posted October 4, 2018 Same here. Link to comment Share on other sites More sharing options...
Josalina Posted October 4, 2018 Share Posted October 4, 2018 +1. I have the same problem. I’m glad they are aware of this issue and are looking into it. Link to comment Share on other sites More sharing options...
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