AltTabbed Posted August 23, 2018 Share Posted August 23, 2018 He has tried multiple things, like moving it around to every hard drive, and bns_lite_installer will not work. No error code, just gives a generic error message, and all he can do is click finish. Pls help, I tried looking around online to see if anyone else is having the same issue, but apparently he's the only one, so does anyone know what to do? Link to comment Share on other sites More sharing options...
NCSOFT Aurinya Posted August 23, 2018 NCSOFT Share Posted August 23, 2018 Greetings! You can try to install the NCSOFT Game Launcher separately from the game. Here's an article from our Knowledge Base to help you with the process: https://support.bladeandsoul.com/hc/en-us/articles/207195856-How-to-re-install-only-the-NCSOFT-Game-Launcher Should the problem persist, please contact our Support. Thank you! Link to comment Share on other sites More sharing options...
UmmNomi Posted August 24, 2018 Share Posted August 24, 2018 Apparently, you have to download & install BOTH installers, because for some reason they expect you to already have the nclauncher installed, but they don't tell you to install it before you install bns? It's silly that this isn't mentioned anywhere. Link to comment Share on other sites More sharing options...
ikkitosen Posted February 15, 2019 Share Posted February 15, 2019 stuck on the update screen since maintenance.....the launcher crashed after the update and reinstallation is stuck......support blames my graphics for not installing the game....i dont know WTF did they get that idea from...... Link to comment Share on other sites More sharing options...
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