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It's been 12h, where the heck are my NCoins?


Rysa
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I purchased 20€ worth of NCoin earlier today and they never showed up. There's no sign of transaction in the purchase history, I didn't get any confirmation email, I didn't get any NCoin, I don't know if my cc got charged or not, I know nothing. What the hell is this? Where is my money/NCoin? Not the first time it occurred to me.

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  • NCSOFT

Greetings!

 

If this is your first time purchasing NCoin from us, it may take up to 12 hours for the purchase to complete (although it may be much quicker than that). Delivery times may also rise if the demand is high at the time of purchase. Should you be waiting longer than 12 hours, please submit a ticket to our Support

 

Thank you!

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