Account Locked due to suspicious activities

[Yami Frost]

Need help from you guys. My account got locked for suspicious activity and can't log in. And even can't log in on website so I have to borrow my friends account to seeking for help.

 

The account name is ****

 

All i have is an announcement that my account is lock due to suspicious activities and i need to contact with support team at : apporeal@ncsoft.com 

But it've been 3 day and still no respond ... 

 

I really love this game but this make me feel so bad about it ... 

 

[Amraith]

Hello Yami Frost,

 

We are sorry to hear about your account. If your account is banned, you can only contact customer support by sending an email to appeal@ncsoft.com. They will review the issue and will contact you soon. Also, it's best to resist the temptation to bump your ticket as this actually puts it to the back of the queue.

 

Regards,

 

Amraith