renkylo

Account locked

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renkylo   

So, for some reason the game kept saying that my 6-digit code was incorrect, even tough I know I wrote it correctly (I just used my birth date, so it wasn´t difficult to remember) and now my account is locked.. is there any way to get it back?

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mokacho   

send in a ticket, you may have to wait a few days though since they respond so ❤ ❤ ❤ ❤ slowly. 

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Ooneka   

Greetings!
Sorry to hear about your login issues. You should send a ticket to the support here: https://support.bladeandsoul.com/hc/en-us/. If you are not able to do so or if you think your account may have been hacked, please report this by sending an email from the last-known mail associated with your NCSOFT account to support@bladeandsoul.com.

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