Once (after launch) I had a level 50 Force Master... now it's gone.

[Kaluja]

The title says it all. I leveled a Force Master to 50 after launch (almost 2 years ago). I came back to the game a week ago and now my Force Master is gone. I did not delete it. Was there a server merge with character deletion if you're not transfering them? Or what happened to my character? I really can't explain where he's gone. 

[Troxyl]

i cant log in on account , cant get code on mail....

 

[Amraith]

Hello,

 

Please contact Customer Support and they will be able to help you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com

 

Regards,

 

Amraith