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NCsoft are crooks


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ok I purchased a hell of a lot of ncoin and haven't received it

 

yet the money has gone out of my account

 

I get an email saying the result is pending

I sent a ticket 2 hours ago an no reply

 

i'm sorry if it's still pending why take my money

 

you're crooks

 

if you want to make sure it's not fraud then don't take the money

 

once you take the money give me my product!!!!!!!!!!!!!!

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if it's a relatively new card it can take up to half a day for everything to go through, after that it takes only up to a couple minutes based on the amount charged. I remember them noting this issue on stream a long time ago with how their system involves some sort of background check

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1 hour ago, Virgil204 said:

This is rubbish and criminal.

 

If they think it's fraud then don't take the money out of the account until you're ready to deliver the product.

That's how NC is lol. again, if you haven't received any coins then contact support for either a refund or asking why the coins weren't received. 

Edited by xInikox
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6 hours ago, Virgil204 said:

ok I purchased a hell of a lot of ncoin and haven't received it

 

yet the money has gone out of my account

 

I get an email saying the result is pending

I sent a ticket 2 hours ago an no reply

 

i'm sorry if it's still pending why take my money

 

you're crooks

 

if you want to make sure it's not fraud then don't take the money

 

once you take the money give me my product!!!!!!!!!!!!!!

Why do you even bought Ncoin for???!!

 

Its not worth get Ncoin already.. (unless you are an outfit psycho)

 

Please do not feed their hypocrite and and indiferent pockets... you are just wasting your precious money on them

if you think you are supporting the game, youa helping them ruin it further... *cry*

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  • NCSOFT

Hello Virgil204,

 

I am really sorry to hear that your NCoin purchase didn't go as smoothly as expected. NCoin delivery might be delayed depending on various factors such as the payment method used, the amount purchased and so forth. Every transaction is screened for possible Fraud hence why NCoin aren't always delivered instantly.

 

If you do not receive your NCoin after 24 hours, please reach out to our Customer Support in order to receive further assistance.

 

Thank you!

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