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Virgil204

NCsoft are crooks

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ok I purchased a hell of a lot of ncoin and haven't received it

 

yet the money has gone out of my account

 

I get an email saying the result is pending

I sent a ticket 2 hours ago an no reply

 

i'm sorry if it's still pending why take my money

 

you're crooks

 

if you want to make sure it's not fraud then don't take the money

 

once you take the money give me my product!!!!!!!!!!!!!!

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Malign   

You could always recall the purchase from you CC company and get banned, or you can wait until they get back to you.

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Arcsine   

if it's a relatively new card it can take up to half a day for everything to go through, after that it takes only up to a couple minutes based on the amount charged. I remember them noting this issue on stream a long time ago with how their system involves some sort of background check

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Josalina   

I don’t know if it’s possible where you live, but try buying your Ncoin through Amazon. Enter the code, and you have instant Ncoin.

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xInikox   

For the first few times you buy coins it'll take up to 12 hours. They have a 12 hour hold limit to help with preventing fraudulent charges. If you don't receive it after 13 hours, contact support. 

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This is rubbish and criminal.

 

If they think it's fraud then don't take the money out of the account until you're ready to deliver the product.

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xInikox   
1 hour ago, Virgil204 said:

This is rubbish and criminal.

 

If they think it's fraud then don't take the money out of the account until you're ready to deliver the product.

That's how NC is lol. again, if you haven't received any coins then contact support for either a refund or asking why the coins weren't received. 

Edited by xInikox

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6 hours ago, Virgil204 said:

ok I purchased a hell of a lot of ncoin and haven't received it

 

yet the money has gone out of my account

 

I get an email saying the result is pending

I sent a ticket 2 hours ago an no reply

 

i'm sorry if it's still pending why take my money

 

you're crooks

 

if you want to make sure it's not fraud then don't take the money

 

once you take the money give me my product!!!!!!!!!!!!!!

Why do you even bought Ncoin for???!!

 

Its not worth get Ncoin already.. (unless you are an outfit psycho)

 

Please do not feed their hypocrite and and indiferent pockets... you are just wasting your precious money on them

if you think you are supporting the game, youa helping them ruin it further... *cry*

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MantisxD   

Yo if you bought NCcoins by using credit card  option from my experiance its takes about 1 day for coins to be delivered. Better use paypal option its prety much instant delivery.

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Youmukon   

Hello Virgil204,

 

I am really sorry to hear that your NCoin purchase didn't go as smoothly as expected. NCoin delivery might be delayed depending on various factors such as the payment method used, the amount purchased and so forth. Every transaction is screened for possible Fraud hence why NCoin aren't always delivered instantly.

 

If you do not receive your NCoin after 24 hours, please reach out to our Customer Support in order to receive further assistance.

 

Thank you!

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