Game Crashing

[TerraFlame]

i dont know if im the only one getting this, but when im trying to play act 8, that game keeps crashing, and the first time it did it is when i was in the cutscene to go through the solak portal and when i got back in, the cutscene was skipped and idk what happened in it so i got confused as to what happened.

 

This is what i get when it happens: https://imgur.com/ZGIulzG

[Hirukaru]

Welcome to BnS
Ncsoft uses the cheapest servers they can find and try to blame the users for having unstable internet.
However most users that experience issues have tested and found that the package loss is happening when the connection is entering their servers.

I got disconnect issues as well not at a specific act or portal though.