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Returning Player => Brother Hajoon's Cheerful Welcome Gift => Duration Expired


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For those that have read my lastest post of me returning to the game,

I have found another problem. They were giving an Serial Code and I activated it on 30 November 2017 but when entering the game to check the email it says "Duration Expired"? And the worst part I have the Chapter mission completed....

So they are giving free codes which are useless!??

 

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1 minute ago, DrakeThunder said:

which account? I have only one account with two characters....

 

And I activated on my BM

Oh. I thought you made a whole new separate account from your BM. My bad ; ;

 

The serial code might have already been expired.

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1 minute ago, Jazzy27 said:

Oh. I thought you made a whole new separate account from your BM. My bad ; ;

 

The serial code might have already been expired.

The problem is not the serial code but the package that I received from the serial code. When I try to activate it doesn't let me

Edited by DrakeThunder
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Just now, DrakeThunder said:

The problem is not the serial code but the package that I received from the serial code

Try checking in-game once server's up if you got the package items, tho. 

Or you can try sending support an email about it?

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Btw if they give serial codes and we activate them after a month why do the packages/gifts  come with a duration to be activated from those serial codes?

I actived my serial code and received that package which was already saying duration expired but with the main mission completed!!

Edited by DrakeThunder
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46 minutes ago, Hegaton said:

Its easy: U have that ticket/code for a reason: once the event goes up u were chosen to participate, BUT, it was an event with a "limit time" ingame. Indeed u can Activate the code but u cant Reedem the prizes. 

I activated the gift yesterday and was able to open the ‘welcome gifts’

 

it does say duration expired but I have the badge plus the jewellery equipped lol

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I had this problem and after i logged in on the site i went to the settings for my account, clicked on the blade and soul tab and the package was there. I clicked apply and it gave it to me in game after that. Dont know if this will help but it worked for me. 

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What are you writing now? About game or about something else? 

2 hours ago, DrakeThunder said:

I have found another problem. They were giving an Serial Code and I activated it on 30 November 2017 but when entering the game to check the email it says "Duration Expired"? And the worst part I have the Chapter mission completed....

And you picture says redeem until 18 October 2017, its more than month pass. Lets speak about nothing.

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