Hair style reset to default?

[Bruhgaria]

Hello! i hope this is the right spot to put this since idk if this would be considered a bug since its such a tiny problem, but as said in the title, my character's hair style reset to the default, but no other changes seem to have taken place. 

https://drive.google.com/file/d/1qJ7vvqdBVPVLjvznrfgDU9D7uU0Tammu/view?usp=sharing

this is what it was before (i took this pic to show my friends bc we're so cute) 

 

and now its changed to: 

https://drive.google.com/file/d/15aNpcTOGzEThmmIGCfjlvajblvnow_J-/view?usp=sharing

 

i never bought the character appearance change thing, so this shouldnt have happened.

this problem didnt happen recently. i waited for an update but it was still at the default, and my friends told me it appeared that way to them too, so i know its not just on my part. does anyone know why this happened and how can it be fixed? i couldnt find anyone else who had this problem on the forums or anywhere else 

 

Thank you! 

 

EDIT 11/23: aaaaa the pictures werent working right so i changed them to links in google drive, so they'll have to be clicked on. i hope that works for anyone wishing to view them! 

[xInikox]

Not sure if it's just me but I can't see the photos.