Are you guys going to fix the server or what?

[caioc2]

As title says, I thought maintenance was for fixing such things but they prove me wrong...

[Valkit]

it's even worse after the maintenance

[sdg]

Yeah, same here.
I know some people that had problems with high ping and lagging right before the whole server issue started.
It was bad before the maintenance, I couldn't do much, but now I keep crashing and disconnecting every few minutes. The game isn't even starting after! I log in and it doesn't boot up.
Tried doing a few daily dungeons, every party that I've gotten into has at least a few people that crash right away. The game is freezing every few minutes and it is happening to my party members as well.
I thought the maintenance was to fix the issue but not to make it worse lol. Hope it's gonna be fixed soon.

[thieve]

Totally unplayable now and I am not surprised...Another good job from ultra super technican team...

[4xcalibur]

Same here @sdg. I can't even log in half the time and the other half, I can't start game. Wth is happening?!

[sdg]

@4xcalibur Okay, so after 4 tries I managed to log in. I'll see what happens. Though I'm 90% sure I'll end up disconnecting again.
It is really irritating that after the past few days of completely unplayable game and unstable server, we get zero replies or notices that they are actually working on fixing the issue.

[gaiachaos]

I think level 3 is hit by DDOS.

[Valkit]

got dc, now i can't even connect to log in

[Fieryfly]

today its impossible to play. a friend and I tried to duo EC.. we got through 2 bosses we were in the adds rooms.. I hit a 4k latency wall.. it ended me.. lloll

then 5 minutes later I dc again.. Its unplayable..

 

Its 100% worse than it was yesterday. 

If NCwest doesnt hop on this asap.. and their bottom line falls short they will have to answer to the Korean bosses of NC.. as to why.. their player base will shrink, people will spend much less.. People will not play any game in this state.

https://imgur.com/fr0lmba

[Faline]

servers worse than yesterday, literally unplayable - compensation pls ncsoft.

[caioc2]

4 minutes ago, sdg said:

@4xcalibur Okay, so after 4 tries I managed to log in. I'll see what happens. Though I'm 90% sure I'll end up disconnecting again.
It is really irritating that after the past few days of completely unplayable game and unstable server, we get zero replies or notices that they are actually working on fixing the issue.

That's exaclty what ❤ ❤ ❤ ❤ me off

[Deadly Intent]

Why does anyone give money to this company?

[sdg]

Well, it was okay before but now it really makes me concerned about where the hell I spent my time and money.

[Fieryfly]

I posted a complaint ticket yesterday.. this was their reply:

GM Therun (Blade and Soul)

Nov 1, 04:04 PDT

Hello there,

We are aware regarding the connectivity issue that happened. If compensation will be deemed appropriate for this sudden disconnection, it will be applied equally to all affected accounts and not delivered by customer support to individual customers. At this point, we apologize as we have no information about whether a compensation is being considered.

Any update or news regarding this will be posted at our official website or forums.

Best regards,

GM Therun
NCSOFT Support Team

[thieve]

Got DC'ed again 3 times...

[Eckogen]

If this is related to DDOS then it's not something they can fix.

[Venom Slash]

UNPLAYABLE ! as of this moment

[McClein]

Ok. I'm just wondering something. If there was a DDOS attack, none of us were able to log in. I don't know if is a problem of software or hardware, what's concern here is the silence or the indiference of the MODS and GM about the problems that occurs in the server. I think that all of us thought that with this maintenance all the conection problems were fixed. The only thing that said at twitter was, and i will quote "We're currently looking into connectivity issues being experienced by some players. Please bear with us" and that was on 21h. I Don't ask any compensation, i just ask for giving information like "sorry guys, we f&%ck Up again the server, and we are doing this and this and that to solve the problem", because this behavior only demonstrate that NCSoft doesn't care about the customers but the profit it makes, and that thing KILLS ANY MMO.

[newbiez]

u guys on na or eu?

[thieve]

Na here...

 

[sdg]

@McClein Exactly.
What I want is just any information about whether or not they are looking into the issue. Because being left out like this makes me question if they are even trying to fix it.

[Nahri]

NA is having the issue, and pretty sure it's a ddos of some sort.

 

[sdg]

@newbiez NA server.

[thieve]

If the DDos attack u couldnt even log in the game.Its not DDos or something.Its totally seems they r messed up something again.

[newbiez]

well i guess im not gonna login now...