Rysa Posted October 31, 2017 Share Posted October 31, 2017 November 1st is a national holiday for most EU countries tomorrow. Given the poor treatment EU received the last couple weeks in regards to maintenance times and schedules (extended durations, game unavailable for a day), could you please reschedule your maintenance timeslot for tomorrow so it happens overnight in EU? I think it's only fair, considering you gave zero explaination for the latest maintenance hiccups and gave zero compensation whatsoever. I do not want to skip a whole day of BnS, especially on a national holiday, because of a poorly-handled maintenance. I know this will fall in deaf ears but you never know. Link to comment Share on other sites More sharing options...
ilierette Posted November 1, 2017 Share Posted November 1, 2017 I think they just should give EU to other publisher, that really can take care of players, not only their money. Link to comment Share on other sites More sharing options...
Grimoir Posted November 1, 2017 Share Posted November 1, 2017 7 hours ago, ilierette said: I think they just should give EU to other publisher, that really can take care of players, not only their money. Have you read the Nov 1st announcement? Link to comment Share on other sites More sharing options...
Rysa Posted November 1, 2017 Author Share Posted November 1, 2017 As expected they don't care, public holiday or not. 7-day Premium as compensation for all those extended maintenances pls. Link to comment Share on other sites More sharing options...
YuriKat Posted November 1, 2017 Share Posted November 1, 2017 Kind of shiet that we can't play today, but at least they informed us this time, appreciate that. Last time they just left us in the dark, acting as if everything were completely normal. That was the most infuriating part, in fact I got awfully mad, so thanks for telling us what's going on. Link to comment Share on other sites More sharing options...
nonistaicho Posted November 1, 2017 Share Posted November 1, 2017 7 minutes ago, YuriKat said: Kind of shiet that we can't play today, but at least they informed us this time, appreciate that. Last time they just left us in the dark, acting as if everything were completely normal. That was the most infuriating part, in fact I got awfully mad, so thanks for telling us what's going on. well, the way i see it...this time they have a reason - they are migrating servers to the cloud which should make things better (i personally dont see it as now there's at least one more point of failure in doing that: site to site vpn, a much much better internet connection ,etc) - expect to have a delayed maintenance as well. but what about the other times...there was no explanation, no migration, no nothing and definitely no compensation! they just pushed it under the rug. Link to comment Share on other sites More sharing options...
MassiveEgo Posted November 1, 2017 Share Posted November 1, 2017 If this migration increases the ping this game is done for in EU xD Link to comment Share on other sites More sharing options...
Rea Shinwa Posted November 1, 2017 Share Posted November 1, 2017 26 minutes ago, MassiveEgo said: If this migration increases the ping this game is done for in EU xD The cloud should improve our performance, not worsen it. Link to comment Share on other sites More sharing options...
ilierette Posted November 1, 2017 Share Posted November 1, 2017 12 hours ago, Grimoir said: Have you read the Nov 1st announcement? Do you know what "cloud" and "virtual" is? Now you see any improvement? Link to comment Share on other sites More sharing options...
Grimstar Posted November 1, 2017 Share Posted November 1, 2017 Well, i logged in,went to f8 lobby, formed a party, and got stuck in lobby. When the message "moving to dungeon" came, i waited for 5 min, and nothing happened. I couldnt return to server either, so i had to restart the game. Dunno what NCSoft did this time, it's 21.30 here in the EU, and i havent been able to play, on a national holiday. GG NCsoft, i hope we get 1 extra day of premium, or some kind of compensation, cause this is ridiculous... Link to comment Share on other sites More sharing options...
nonistaicho Posted November 1, 2017 Share Posted November 1, 2017 9 hours ago, nonistaicho said: well, the way i see it...this time they have a reason - they are migrating servers to the cloud which should make things better (i personally dont see it as now there's at least one more point of failure in doing that: site to site vpn, a much much better internet connection ,etc) - expect to have a delayed maintenance as well. just look at what i underlined there...there's nothing better than just saying "told you so!" just as disappointing as ever...not to mention that the damn AWS are known for their server side issues on their so called cloud; worst choice for a cloud carrier..probably the cheapest choice, actually, so that makes sense why they were chosen lol Link to comment Share on other sites More sharing options...
Naramnarana Posted November 1, 2017 Share Posted November 1, 2017 7 hours ago, Rea Shinwa said: The cloud should improve our performance, not worsen it. Depends on the "cloud" - technology u use. BNS will use the cheapest they can get, so dont expect anything before u have tested it. Link to comment Share on other sites More sharing options...
MassiveEgo Posted November 1, 2017 Share Posted November 1, 2017 8 hours ago, Rea Shinwa said: The cloud should improve our performance, not worsen it. Improved it so much in fact, that I managed to log in whole three times out of twenty attempts. I deem this a resounding success! Link to comment Share on other sites More sharing options...
Rea Shinwa Posted November 1, 2017 Share Posted November 1, 2017 43 minutes ago, Naramnarana said: Depends on the "cloud" - technology u use. BNS will use the cheapest they can get, so dont expect anything before u have tested it. You are right. As for expectations... The few I had are gone now. Link to comment Share on other sites More sharing options...
Rysa Posted November 8, 2017 Author Share Posted November 8, 2017 Not gonna let this one slide this time around. This is the 10th time in a row that EU maintenances get extended with no reason given and no compensation whatsoever, enough is enough. Link to comment Share on other sites More sharing options...
Kirakishou Posted November 8, 2017 Share Posted November 8, 2017 Maintenance extended? Oh no, no one expected it Link to comment Share on other sites More sharing options...
HerrPutzfrau Posted November 8, 2017 Share Posted November 8, 2017 surprise...or not^^ its just eu, who cares... -_- Link to comment Share on other sites More sharing options...
Kirakishou Posted November 8, 2017 Share Posted November 8, 2017 I want to see you to wait a reaaaaaaaaally long maintenance on na server Link to comment Share on other sites More sharing options...
HerrPutzfrau Posted November 8, 2017 Share Posted November 8, 2017 i am on eu too ;) Link to comment Share on other sites More sharing options...
noobhere Posted November 8, 2017 Share Posted November 8, 2017 At least we can chat here in forums Link to comment Share on other sites More sharing options...
Kirakishou Posted November 8, 2017 Share Posted November 8, 2017 coughcough250mscoughcough Link to comment Share on other sites More sharing options...
noobhere Posted November 8, 2017 Share Posted November 8, 2017 4 minutes ago, Kirakishou said: coughcough250mscoughcough if you have such a ping, why dont you play on NA server? If you dont already do. Link to comment Share on other sites More sharing options...
Kirakishou Posted November 8, 2017 Share Posted November 8, 2017 I'm in italy, I should have 60/100 ms on eu server but not Link to comment Share on other sites More sharing options...
noobhere Posted November 8, 2017 Share Posted November 8, 2017 If you have a higher ping in NA you should be glad to be able to play EU version with less ping/ms. Link to comment Share on other sites More sharing options...
Kirakishou Posted November 8, 2017 Share Posted November 8, 2017 Ofc I'm glad to have a bit of lag xd Link to comment Share on other sites More sharing options...
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