Game Crash

[Shooshock]

My game keeps crashing after like 5 minutes into the game. I've tried everything and nothing is working to stop the crashes. 

[Nomade13]

my too, each 1 or 2 dg the game just crash and stop work. i restart and again after change map or enter dg more than 2 times crash again and stop working.

[PhoenixMitra]

Greetings,

 

We are sorry to hear about this inconvenience. Please be so kind and submit a ticket to Support if you haven't done so already. It may take a little while for them to respond, but they will be able to trouble shoot this with you at a one-on-one basis and look into this for you.

 

Thank you!

[Yagumi]

4 hours ago, PhoenixMitra said:

Greetings,

 

We are sorry to hear about this inconvenience. Please be so kind and submit a ticket to Support if you haven't done so already. It may take a little while for them to respond, but they will be able to trouble shoot this with you at a one-on-one basis and look into this for you.

 

Thank you!

Well  i have submitted my ticket and  nothing has been resolved. Ever since Blade and soul had this maintenance on Tuesday its been getting worse. It's not our  computers thats the problem is whatever you guys did in that maintenance is messing up everyone. so you guys need to have a mandatory maintenance ASAP. LIKE TODAY! and extended s trove and the event. because im getting pissed off with this crashing 20 times a day and  i cant do my dailies let alone log on.

Edited September 28, 2017 by Yagumi

[CursedNess]

please fix this error, every time I get out of the game :(

[GALUHAKBAR]

me too cant login,pls fix it

[Nomade13]

well, i using win 10 x64 and after try many things i manage to fix my problem changing to run Client.exe and BnsCefSubProcess.exe to "Using Program Compatibility Mode in Win 7". After doing this game stop crashing. 

[Goku XVIII]

Also having this issue after  maintenance 

Edited October 1, 2017 by Goku XVIII