NekomataAsh Posted September 17, 2017 Share Posted September 17, 2017 Been getting this error for the past 2 days. I tried repairing the game,reinstalling it 2 times,and nothing. Still getting the same error. Can you guys help out somehow until support answers my ticket? -.- Link to comment Share on other sites More sharing options...
NCSOFT Aurinya Posted September 17, 2017 NCSOFT Share Posted September 17, 2017 Greetings, Maybe this article from our Knowledge Base can be of use to you until you get a response from our Support. Link to comment Share on other sites More sharing options...
Vadroza Posted March 28, 2019 Share Posted March 28, 2019 ik that its too late xDhttps://www.facebook.com/TNTCoolG/posts/blade-and-soul-all-error-fixerror-01-delete-the-gameguard-folder-under-cprogram-/576367852514000/ Error 02015, 02016, 02019 // Cannot read file: 1. This error happens while installing/patching the game client. 2. Try to avoid a wireless connection and connect directly to your Modem with an ethernet cable 3.Open "Run" (windows button+R) type in msconfig and go to the tab "Services". Click onto "Manufacturer" to sort them and disable/uncheck all non-microsoft services - temporary (including your antivirus software) 4. Reboot 5. Try to install again 6. Don´t forget to reactivate your services, if it worked. Other Solution: 7. Navigate to your BnS Folder. Usually under C: // D:\\Program Files (x86 8. Right click on it and go to "properties" 9. Open the "security tab" 10. Select your User and click edit 11. A new window will open. Now select your User again and tick the "full control" & "special permissions" option. 12. Click OK in both windows and wait until the changes have been applied ----------------------------------------------------------- this is the only solution that worked with me Link to comment Share on other sites More sharing options...
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