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NightRain

DC every 15 mins

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Youmukon   

Hello,

 

Sorry to hear that you are having trouble playing the game right now. On which server are you both playing? Yura?

 

Thanks again.

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Youmukon   

I just had a quick check with the team in charge of monitoring our Network and there was no large incident / disconnection on Yura in the past ~7 hours. The number of players online is steadily increasing. 

 

I would advise you to reach out to our Support Team for the time being: https://support.bladeandsoul.com

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Check your Leasing Time setting in your router settings. that one will cause you to dc when the time expires if its too low. Normally leasing time is 24h but if you have never manually entered a specific Leasing Time, your internet connection can automatically change this setting whenever it wants to 15min or to 24h or to whatever depending on its mood.

Edited by Amarathiel

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5 hours ago, Youmukon said:

I just had a quick check with the team in charge of monitoring our Network and there was no large incident / disconnection on Yura in the past ~7 hours. The number of players online is steadily increasing. 

 

I would advise you to reach out to our Support Team for the time being: https://support.bladeandsoul.com

And why are you speaking on their behalf? Is the network team outsourced and cannot speak English?

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