BUGS, no items on purchase, 10 pages of items gone

[Dotimus]

just as the title.

 

10 pages of items gone,

purchasing items just wastes the coins

[sexydadee]

same here

 

[Hime]

Mailbox is still loading for some players. Please give it a few moments. Your items will slowly load back in.

[Akouniza]

Hi, i have just this problems with my key of trove 50x ;(

[Dotimus]

was out for 15 days ( and so unable to get the free char slot), bought one, and nothing

[Akouniza]

All my item back but my key disappear of my account 

[Hime]

8 minutes ago, Akouniza said:

Hi, i have just this problems with my key of trove 50x ;(

Aye. Some mail may still be in the process of being delivered. :(

[Akouniza]

for now i go to sleep and i see tomorrow and if i didn’t have my key and other items, i go to support  for see what is problems with my bad luck ;((((((( ( i’ m french )

[Hime]

9 minutes ago, Akouniza said:

for now i go to sleep and i see tomorrow and if i didn’t have my key and other items, i go to support  for see what is problems with my bad luck ;((((((( ( i’ m french )

Good strategy. I hope you wake up to everything looking good. Goodnight!

[KurtOn]

Yea well, its been the same for couple of hours, i bought jyansei pack, couldnt unpack it, relloged, was gone from recived items, just as everything else, also where is my satchel i preregistered?

[Asuramon]

I get "Failed to open the package. The item is invalid." Is this the same error and I just have to wait it out?

[xldeathlx2]

same as Asuramon i bought 150 trove keys and it said to wait i closed the game to play TF and then came back on and nothing on my list wtf?

[Dotimus]

1 minute ago, xldeathlx2 said:

same as Asuramon i bought 150 trove keys and it said to wait i closed the game to play TF and then came back on and nothing on my list wtf?

1st login > not item icon (no items)

2nd login > icon but no items

3rd login > no icon, aka no items....

 

relog.... they say.....

[AlanWake]

i bought trove slots and its not even in mail. all my other items from dash are there but slots just gone and no where to be found.