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Ilka

Cant buy Slot Voucher

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Cyan   

Did you register for the Satchel? If you have an unclaimed character slot, it may be causing this issue.

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Ilka   

No, i dont :/ I was not aviable to register for Satchel, so i am trying to buy the slot using hmcoin

Edited by Ilka

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Dotimus   
1 minute ago, Ilka said:

No, i dont :/ I was not aviable to register for Satchel, so i am trying to buy the slot using hmcoin

same, was out of the country, just got back today

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Cyan   
5 minutes ago, Ilka said:

No, i dont :/ I was not aviable to register for Satchel, so i am trying to buy the slot using hmcoin

Issue should be resolved, can you verify if you can purchase it now?

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Ilka   
4 minutes ago, Cyan said:

Issue should be resolved, can you verify if you can purchase it now?

Yeah!  THANK YOU SO MUCH!!! 

you are the best <3

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Cyan   
2 minutes ago, Ilka said:

Yeah!  THANK YOU SO MUCH!!! 

you are the best <3

Awesome, have fun! Thanks for bringing this to our attention.

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Hiromacu   

Additional Slot Voucher is in my Received Items but when I go to the Character Lobby I'm unable to add an other slot. I just see a white 1 in an orange spot, but the button is grayed out. I can't press it! Can you tell me why?

 

I have only 5 characters.

Edited by Hiromacu

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Damira   

Similar problem here, got the satchel and received the slot voucher, but cant use it in my character selection screen. Icon is grayed out with a little orange 1 showing underneath. I currently got 9 characters so its almost as if the 10th slot isn't allowed.

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Raiya   

All the options are greyed except the lobby store button for me. Has to be a bug but I cant redeem the voucher because of it and create my gunner.

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Yndril   
43 minutes ago, Damira said:

Similar problem here, got the satchel and received the slot voucher, but cant use it in my character selection screen. Icon is grayed out with a little orange 1 showing underneath. I currently got 9 characters so its almost as if the 10th slot isn't allowed.

Yeah, also have 9 chars, can't unlock last spot.

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FrozenB   

This is a bug. Go send a ticket to support about it.

 

Initially, people get the 10th character slot for free when they get the Satchel package. If you use the slot voucher, it causes problem.

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nbs   

Same problem, cant use voucher coz its greyed... 

 

working now :) thx

Edited by nbs

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DeadyOwO   

Mine didn't work either, char slot voucher still showing up in storage, but in log in screen the char expansion slot is grayed out with a red dot. Got 5 chars(Just deleted an alt to play a bit of gunner)

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Suna   

I have same problem. I spent 400 hm coins at first and tried relog and then it appeared. After that it somehow did not work and tried relog again. Now it disappeared and it say I dont have voucher either. I dont know what is going on. Only what I know my 400 hmcoins have been wasted. 

 

Edit: Just restart the game and now I managed add slot this time.

Edited by Suna

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