Ilka Posted September 13, 2017 Share Posted September 13, 2017 Purchase limit! I have 9 chars... Link to post Share on other sites
Ilka Posted September 13, 2017 Author Share Posted September 13, 2017 @Cyan help :( Link to post Share on other sites
NCSOFT Cyan Posted September 13, 2017 NCSOFT Share Posted September 13, 2017 Did you register for the Satchel? If you have an unclaimed character slot, it may be causing this issue. Link to post Share on other sites
Ilka Posted September 13, 2017 Author Share Posted September 13, 2017 (edited) No, i dont :/ I was not aviable to register for Satchel, so i am trying to buy the slot using hmcoin Edited September 13, 2017 by Ilka Link to post Share on other sites
Dotimus Posted September 13, 2017 Share Posted September 13, 2017 1 minute ago, Ilka said: No, i dont :/ I was not aviable to register for Satchel, so i am trying to buy the slot using hmcoin same, was out of the country, just got back today Link to post Share on other sites
NCSOFT Cyan Posted September 13, 2017 NCSOFT Share Posted September 13, 2017 5 minutes ago, Ilka said: No, i dont :/ I was not aviable to register for Satchel, so i am trying to buy the slot using hmcoin Issue should be resolved, can you verify if you can purchase it now? Link to post Share on other sites
Ilka Posted September 13, 2017 Author Share Posted September 13, 2017 4 minutes ago, Cyan said: Issue should be resolved, can you verify if you can purchase it now? Yeah! THANK YOU SO MUCH!!! you are the best <3 Link to post Share on other sites
NCSOFT Cyan Posted September 13, 2017 NCSOFT Share Posted September 13, 2017 2 minutes ago, Ilka said: Yeah! THANK YOU SO MUCH!!! you are the best <3 Awesome, have fun! Thanks for bringing this to our attention. Link to post Share on other sites
Hiromacu Posted September 13, 2017 Share Posted September 13, 2017 (edited) Additional Slot Voucher is in my Received Items but when I go to the Character Lobby I'm unable to add an other slot. I just see a white 1 in an orange spot, but the button is grayed out. I can't press it! Can you tell me why? I have only 5 characters. Edited September 13, 2017 by Hiromacu Link to post Share on other sites
Damira Posted September 13, 2017 Share Posted September 13, 2017 Similar problem here, got the satchel and received the slot voucher, but cant use it in my character selection screen. Icon is grayed out with a little orange 1 showing underneath. I currently got 9 characters so its almost as if the 10th slot isn't allowed. Link to post Share on other sites
Raiya Posted September 13, 2017 Share Posted September 13, 2017 All the options are greyed except the lobby store button for me. Has to be a bug but I cant redeem the voucher because of it and create my gunner. Link to post Share on other sites
Yndril Posted September 13, 2017 Share Posted September 13, 2017 43 minutes ago, Damira said: Similar problem here, got the satchel and received the slot voucher, but cant use it in my character selection screen. Icon is grayed out with a little orange 1 showing underneath. I currently got 9 characters so its almost as if the 10th slot isn't allowed. Yeah, also have 9 chars, can't unlock last spot. Link to post Share on other sites
FrozenB Posted September 13, 2017 Share Posted September 13, 2017 This is a bug. Go send a ticket to support about it. Initially, people get the 10th character slot for free when they get the Satchel package. If you use the slot voucher, it causes problem. Link to post Share on other sites
nbs Posted September 13, 2017 Share Posted September 13, 2017 (edited) Same problem, cant use voucher coz its greyed... working now :) thx Edited September 13, 2017 by nbs Link to post Share on other sites
DeadyOwO Posted September 13, 2017 Share Posted September 13, 2017 Mine didn't work either, char slot voucher still showing up in storage, but in log in screen the char expansion slot is grayed out with a red dot. Got 5 chars(Just deleted an alt to play a bit of gunner) Link to post Share on other sites
Suna Posted September 13, 2017 Share Posted September 13, 2017 (edited) I have same problem. I spent 400 hm coins at first and tried relog and then it appeared. After that it somehow did not work and tried relog again. Now it disappeared and it say I dont have voucher either. I dont know what is going on. Only what I know my 400 hmcoins have been wasted. Edit: Just restart the game and now I managed add slot this time. Edited September 13, 2017 by Suna Link to post Share on other sites
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