Ilka Posted September 13, 2017 Share Posted September 13, 2017 Purchase limit! I have 9 chars... Link to comment Share on other sites More sharing options...
Ilka Posted September 13, 2017 Author Share Posted September 13, 2017 @Cyan help :( Link to comment Share on other sites More sharing options...
NCSOFT Cyan Posted September 13, 2017 NCSOFT Share Posted September 13, 2017 Did you register for the Satchel? If you have an unclaimed character slot, it may be causing this issue. Link to comment Share on other sites More sharing options...
Ilka Posted September 13, 2017 Author Share Posted September 13, 2017 No, i dont :/ I was not aviable to register for Satchel, so i am trying to buy the slot using hmcoin Link to comment Share on other sites More sharing options...
Dotimus Posted September 13, 2017 Share Posted September 13, 2017 1 minute ago, Ilka said: No, i dont :/ I was not aviable to register for Satchel, so i am trying to buy the slot using hmcoin same, was out of the country, just got back today Link to comment Share on other sites More sharing options...
NCSOFT Cyan Posted September 13, 2017 NCSOFT Share Posted September 13, 2017 5 minutes ago, Ilka said: No, i dont :/ I was not aviable to register for Satchel, so i am trying to buy the slot using hmcoin Issue should be resolved, can you verify if you can purchase it now? Link to comment Share on other sites More sharing options...
Ilka Posted September 13, 2017 Author Share Posted September 13, 2017 4 minutes ago, Cyan said: Issue should be resolved, can you verify if you can purchase it now? Yeah! THANK YOU SO MUCH!!! you are the best <3 Link to comment Share on other sites More sharing options...
NCSOFT Cyan Posted September 13, 2017 NCSOFT Share Posted September 13, 2017 2 minutes ago, Ilka said: Yeah! THANK YOU SO MUCH!!! you are the best <3 Awesome, have fun! Thanks for bringing this to our attention. Link to comment Share on other sites More sharing options...
Hiromacu Posted September 13, 2017 Share Posted September 13, 2017 Additional Slot Voucher is in my Received Items but when I go to the Character Lobby I'm unable to add an other slot. I just see a white 1 in an orange spot, but the button is grayed out. I can't press it! Can you tell me why? I have only 5 characters. Link to comment Share on other sites More sharing options...
Damira Posted September 13, 2017 Share Posted September 13, 2017 Similar problem here, got the satchel and received the slot voucher, but cant use it in my character selection screen. Icon is grayed out with a little orange 1 showing underneath. I currently got 9 characters so its almost as if the 10th slot isn't allowed. Link to comment Share on other sites More sharing options...
Raiya Posted September 13, 2017 Share Posted September 13, 2017 All the options are greyed except the lobby store button for me. Has to be a bug but I cant redeem the voucher because of it and create my gunner. Link to comment Share on other sites More sharing options...
Yndril Posted September 13, 2017 Share Posted September 13, 2017 43 minutes ago, Damira said: Similar problem here, got the satchel and received the slot voucher, but cant use it in my character selection screen. Icon is grayed out with a little orange 1 showing underneath. I currently got 9 characters so its almost as if the 10th slot isn't allowed. Yeah, also have 9 chars, can't unlock last spot. Link to comment Share on other sites More sharing options...
FrozenB Posted September 13, 2017 Share Posted September 13, 2017 This is a bug. Go send a ticket to support about it. Initially, people get the 10th character slot for free when they get the Satchel package. If you use the slot voucher, it causes problem. Link to comment Share on other sites More sharing options...
nbs Posted September 13, 2017 Share Posted September 13, 2017 Same problem, cant use voucher coz its greyed... working now :) thx Link to comment Share on other sites More sharing options...
DeadyOwO Posted September 13, 2017 Share Posted September 13, 2017 Mine didn't work either, char slot voucher still showing up in storage, but in log in screen the char expansion slot is grayed out with a red dot. Got 5 chars(Just deleted an alt to play a bit of gunner) Link to comment Share on other sites More sharing options...
Suna Posted September 13, 2017 Share Posted September 13, 2017 I have same problem. I spent 400 hm coins at first and tried relog and then it appeared. After that it somehow did not work and tried relog again. Now it disappeared and it say I dont have voucher either. I dont know what is going on. Only what I know my 400 hmcoins have been wasted. Edit: Just restart the game and now I managed add slot this time. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.