Blade and soul support ticket is broken right now

[CodeCrush]

Hi, I am trying to create a ticket on the blade and soul support site but when I click submit, it pops up a window with suggested solutions. When I click on the bottom when the solutions does not apply to my ticket and click on the submit help request button, it just goes back to my ticket and doesn't actually registers it. I have never seen this pop up before, anyone know what's going on?

 

 

[Aeyo]

Having the same issue. Great way to get back into the game...

[Sannin2]

just when I pull an idiotic move too and need to send in a ticket

[Bronn]

Hi,

 

We are aware that there is a problem with the support site. Thank you for your reports!

 

In the meantime, please submit your tickets via email to support@bladeandsoul.com.